Scott Rainone | Page 4

Best dealer experience, start to finish, great team work Dino, was very friendly and professional right from the start. Understood my requirements and exceeded my expectations. Negotiated a fair deal for me Dino, was very friendly and professional right from the start. Understood my requirements and exceeded my expectations. Negotiated a fair deal for me all the while the rest of the team made sure we were taken care of. Hats off to everyone ! More

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Our salesperson, Jon, was really friendly and knowledgeable. The whole team was easy to deal with and seemed to want us to get the vehicle we wanted. I love my Beetle! My husband bought his Golf knowledgeable. The whole team was easy to deal with and seemed to want us to get the vehicle we wanted. I love my Beetle! My husband bought his Golf GTI there a few months ago, too. More

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This was my first time purchasing a vehicle from a dealer and Kyle made the process super simple! I asked him for something very specific and in budget and he made it happen! Even after all the work he put i and Kyle made the process super simple! I asked him for something very specific and in budget and he made it happen! Even after all the work he put in to finding it he didn’t pressure me into buying right away and wanted to make sure I was ready and it was what I wanted! I would recommend him to anyone! More

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I had a fantastic experience because Kyle made the process very easy and simple with his knowledge, expertise and kindness. He found exactly what I wanted and the entire VW team was able to make that process very easy and simple with his knowledge, expertise and kindness. He found exactly what I wanted and the entire VW team was able to make that happen for me. From sales to finance the process was genuine, extremely informative, and diligent throughout. More

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Overcharged a lot by the tune of about 5k Savina Chen was looking for a Rav 4 xle hybrid and had to buy it through Volkswagen do to an insurance claim and no other reason. Every Toyota dealer Savina Chen was looking for a Rav 4 xle hybrid and had to buy it through Volkswagen do to an insurance claim and no other reason. Every Toyota dealer she talked to said she could drive off the lot with the car for about 43k all in. Savina came to finally pick up her car and pay for it and was surprised with the extra charge because Adam said we had to pay more for the car from Toyota... Savina felt like she had no way out because volkswagon was already holding 12k of her insurance money and felt like she was going to lose it if she didnt take the deal. Adam Walker in our opinion was dishonest and aloof with the Chens. More

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Charles was very helpful and so was everyone else that assisted me! I found a vehicle online and within the same day they had me driving away in something I’m very happy with. They went above and beyond m assisted me! I found a vehicle online and within the same day they had me driving away in something I’m very happy with. They went above and beyond my expectations. More

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The easiest car buying experience I have ever had! Had been researching the Tiguan online and was interested in seeing it in person. Drove in to VW Maple Ridge just to have a look at ended up leaving t Had been researching the Tiguan online and was interested in seeing it in person. Drove in to VW Maple Ridge just to have a look at ended up leaving the dealership that same night with my brand new car! Lorentz took me for a test drive and was very detailed and helpful in showing me all the features. He was clear, not pushy and very friendly! Rob was very accommodating when it came to crunching the numbers and sincerely worked with me to get me the best deal possible. Scott in finance was fast and efficient in pulling together all of the paper work and was also very friendly. We had come in late in the evening and everyone stayed after closing for us - Lorentz even helped to have the car detailed which was very much appreciated considering it was after hours and a week before Christmas! Overall, this team of people were very friendly, accommodating and efficient. I love my new Tiguan and would definitely recommend Maple Ridge Volkswagen to others! More

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Great team, Great Service It was my first time buying a vehicle through a dealership and I was a little uneasy about the process. I gave Dino a call and he helped me through th It was my first time buying a vehicle through a dealership and I was a little uneasy about the process. I gave Dino a call and he helped me through the entire process with help from the rest of the team. Purchased the GTI in September and couldn't be happier. Overall it was a very good experience and I would deal with them again. Thanks again guys! More

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great dealership, great team! Lorentz is fantastic! 3rd car bought from here - always worth the trip from Vancouver to have great service and knowledgeable, friendly staff. Lorentz helped us out with ev 3rd car bought from here - always worth the trip from Vancouver to have great service and knowledgeable, friendly staff. Lorentz helped us out with everything and we left feeling like we got a great deal and were well looked after. More

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Jaz was very informative and helpful when assisting me for my future car and offering me plenty of options for trading in my current car for the customized car of my dreams. It was my very first car purch for my future car and offering me plenty of options for trading in my current car for the customized car of my dreams. It was my very first car purchase to deal with myself without my parents and Jaz was very patient and explained everything to me perfectly so I wasn’t left feeling confused and in the unknown. 10/10 would recommend. More

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