Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo | Page 6

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
385 Reviews
4.5

385 Reviews

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385 Reviews of Scott Lupo

December 21, 2024

Dealership Rating
Employee Rating

I love going to Family for my vehicles. The staff is amazing. I have bought a total of four vehicles from Family over the years. More

by OTISDUNSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2024

Family Hyundai responded

Thank you, Otis, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 13, 2024

Dealership Rating
Employee Rating

It was good just a long wait even with appointments it’s more than likely over an hour More

by KEVA.TERRY.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2024

Dealership Rating
Employee Rating

They were so professional so helpful. They got the job done. Any issues with my car explained everything to me. More

by KELLYKOLODZIEJCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business, Kelly, and hope to see you again soon!

November 26, 2024

Dealership Rating
Employee Rating

Mark listened to all questions and concerns, and immediately got me answers from someone else when he didn't know them off the top of his head. It is extremely straight forward to buy here, and ther More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Mark Holder

Nov 27, 2024

Family Hyundai responded

Lauren, Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 26, 2024

Dealership Rating
Employee Rating

Smooth car purchase. All questions answered.if I buy another car I would return to sane dealership. More

by VHILLWALLER72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy

Nov 27, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 25, 2024

Dealership Rating
Employee Rating

Jose and everyone in management and finance were very friendly and knowledgeable. They made the whole experience painless!!! More

by PAMPRICE72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Jose Palomares , Marc Dabaco, Bob Ross

Nov 27, 2024

Family Hyundai responded

Pam, Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback!

November 14, 2024

Dealership Rating
Employee Rating

My experience was outstanding! Mark , Al, and Scott was caring, listened to my concerns. Mark made me feel like family. More

by lori.meerbrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder, Al Pellizzeri

Nov 14, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 04, 2024

Dealership Rating
Employee Rating

They need more employees, but I can tell they are doing the best they can. One of the senior managers was very rude to me when I asked fir a charge. More

by godislove33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We truly appreciate your very kind feedback.

October 22, 2024

Dealership Rating
Employee Rating

My 3rd car from family. No high pressure, many cars to choose. Fair pricing. Great explanation of car amenities. More

by GINABYRNES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

Oct 22, 2024

Family Hyundai responded

Gina, at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 11, 2024

Dealership Rating
Employee Rating

they tried to give me a high interest rate on my loan. when I said I would go with my credit union suddenly they came in with a much lower rate showing they would try and screw me as much as than could! More

by ELWOODJERRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robbie Watson, Jose Palomares

Oct 15, 2024

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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