Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo | Page 24

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
385 Reviews
4.5

385 Reviews

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385 Reviews of Scott Lupo

November 21, 2022

Dealership Rating
Employee Rating

Great service department always ready when you get there. Always very fast to get your car back! More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Joe Panici, Tom Salin

Nov 22, 2022

Family Hyundai responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2022

Dealership Rating
Employee Rating

Second purchase of a vehicle from here. No sales or service pressure was not expected More

by Vglaenzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Adam sales

Nov 16, 2022

Family Hyundai responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 13, 2022

Dealership Rating
Employee Rating

Everyone was super helpful and did everything they could to make the process of buying a new car easier! I wasn’t in a position to buy a new car, but my old one basically died and I need one ASAP.. so needl More

by paigebatzek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri , Cory Keller

Nov 14, 2022

Family Hyundai responded

Paige, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 09, 2022

Dealership Rating
Employee Rating

Everyone I worked with was phenomenal. Got exactly what I wanted, but no pressure from anyone to buy at all. More

by jwoodke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

November 06, 2022

Dealership Rating
Employee Rating

Austin was really helpful in finding the right car I wanted. Financing department was clear on what I would be paying and made it understandable. More

by Cristian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Osabuohien

Nov 06, 2022

Family Hyundai responded

Cristian, Thank you so much for your kind words for Austin, and for taking the time to leave us this wonderful feedback!

November 01, 2022

Dealership Rating
Employee Rating

Very friendly, helpful, and gave us the best price on a brand new car! Recommended! More

by KAYLA6276
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger , Sonata Bartkus, Joe Panici, Tom Salin

Nov 01, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 30, 2022

Dealership Rating
Employee Rating

Im still waiting on my money that was supposed to he reimbursed to me. I also have not received my weather mats More

by BRANSTYLE
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Larry Edwards

Nov 03, 2022

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 28, 2022

Dealership Rating
Employee Rating

Everyone was so friendly,Mr. Mayweather went out of his way to accommodate us in the rain. Only one thing I have to say, this buying process takes forever the dealership need to More

by TATA1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Family Hyundai responded

It's great to hear that Mayweather was so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 25, 2022

Dealership Rating
Employee Rating

Very nice people to work with. Chris Powers, our salesperson, was the best! Highly recommend this dealership. Love our new vehicles! More

by JBIDOCHKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici, Chris Powers

Oct 25, 2022

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 22, 2022

Dealership Rating
Employee Rating

I enjoyed my salesman, but not the finance area. I got one price from the salesman, and we agreed. Finance then added a few extra thousand dollars on the car. He disguised it by adding on things More

by raybrown37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Larry the salesman

Oct 23, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, Ray. We appreciate your review, and we'll be sure to share feedback with our crew. Congratulations on your new purchase, Ray.

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