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Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo | Page 15

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
385 Reviews
4.5

385 Reviews

Write a Review

385 Reviews of Scott Lupo

August 12, 2023

Dealership Rating
Employee Rating

Friendly atmosphere, no pressure sales. The vehicle sold itself. Hyundais recommended by friends and I was happy price More

by gwolf128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonata Bartkus, Christine DeWitt

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Aug 14, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 03, 2023

Dealership Rating
Employee Rating

From the moment you walk in until the moment you pull away, you are treated as #1! More

by RICKYD87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Robbie Watson , PJ Smith

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Aug 04, 2023

Family Hyundai responded

Ricky, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 02, 2023

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Employee Rating

I’m very satisfied with the process both the time and just see execution were excellent More

by BDMACKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Colin Simmons, Al Pellizzeri, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Robbie Watson , Sonata Bartkus, Tom Salin

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Aug 02, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 01, 2023

Dealership Rating
Employee Rating

Every one is pleasant they treat you very nice I love their cars thank you More

by Doris.tijerina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors, Robbie Watson , Eric Kratschmer, Tom Salin

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Aug 02, 2023

Family Hyundai responded

Doris, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 28, 2023

Dealership Rating
Employee Rating

Very clean dealership and very nice people to work with. I would definitely purchase another car from Family and refer people as well. More

by chigasnicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson , Chris Powers

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Jul 28, 2023

Family Hyundai responded

Nicholas, thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 23, 2023

Dealership Rating
Employee Rating

Do not buy a hyundai. The cars are ok but I should not have to wait 6+ weeks for a service appointment. Categorically unacceptable. More

by BRW1526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Robbie Watson , Sonata Bartkus, Eric Kratschmer, Tom Salin

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Jul 27, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 09, 2023

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Employee Rating

Always professional and they make you feel like part of the family. The process Irs relatively quick from start gov finish. More

by RICKYD87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Robbie Watson , PJ Smith

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Jul 09, 2023

Family Hyundai responded

Thank you, Ricky, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 30, 2023

Dealership Rating
Employee Rating

I am very pleased with the transaction and the automobile. The services at the dealership were tremendous, and I’m very grateful for the way back in Family Hyundai continue to treat me as a custom More

by BDMACKK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Al Pellizzeri

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Jun 30, 2023

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 25, 2023

Dealership Rating
Employee Rating

Friendly and clean. Agents were very knowledgeable about the car I purchased, and patient with questions asked. More

by CADLE_DAWN
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi

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Jun 26, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 25, 2023

Dealership Rating
Employee Rating

Friendly, knowledgeable and helpful staff. Great customer service and I would highly recommend this dealership to anyone looking for a vehicle or service. More

by MONTGOFAM1029
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Maverick Watson , Mayweather

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Jun 26, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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