Sam Hilou
Sam Hilou at Crest Volvo Cars

Sam Hilou | Page 2

Certified Sales Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.8
17 Reviews

Languages Spoken

English English

4.8

17 Reviews

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17 Reviews of Sam Hilou

December 01, 2025

Dealership Rating
Employee Rating

Crest had always been great to work with. Service and car sales has been a pleasure to work with. More

by Mightymizzou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Crest Volvo Cars responded

We sincerely value your continued trust in our team. It means so much to hear that working with us has consistently been a positive experience for you. We're delighted that both our service department and sales team have made your interactions enjoyable and seamless. Your loyalty and confidence in Crest Volvo Cars truly motivate us to maintain the high standards you've come to expect. Thank you for taking the time to share your experience.

November 25, 2025

Dealership Rating
Employee Rating

Great experience from service to sales to financing. Everyone was friendly and knowledgeable and made the experience fun. My only opportunity for improvement is how long the process takes - 3-4 hours wa More

by TANYA_MORRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Alan Orozco, Fabian Salazar , Skye w ‘orientation - 5

Dec 10, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're delighted that our service, sales, and financing teams made your experience enjoyable with their friendly and knowledgeable approach. We appreciate your patience with the process length and understand that 3-4 hours can feel extensive. Your feedback about timing helps us identify areas to improve efficiency while maintaining quality service. Thank you for sharing both the positives and constructive suggestions.

November 18, 2025

Dealership Rating
Employee Rating

Caden and Sam provided an incredible buying experience for me at Crest Volvo. I absolutely love my car and they kept the buying process smooth and easy. 10/10 highly recommend. More

by BEAUCORRALES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caden Leggett

Nov 26, 2025

Crest Volvo Cars responded

Thank you for the wonderful review! We're thrilled you love your new vehicle and that Caden and Sam made the process smooth and easy. We appreciate your recommendation of Crest Volvo!

October 30, 2025

Dealership Rating
Employee Rating

Great overall experience. Would highly recommend and would purchase from them again in the future. More

by brandycudd02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2025

Crest Volvo Cars responded

We are grateful for taking the time to share your positive experience with us. It brings us great joy to know that you found your overall experience to be excellent and that you would recommend us to others. Your confidence in returning to us for future vehicle purchases means the world to our team. We truly value customers like you and look forward to serving you again when you're ready for your next vehicle.

October 16, 2025

Dealership Rating
Employee Rating

Everyone I dealt with was very cordial and professional. I feel they went the extra mile. More

by richtreasure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience. We are delighted to hear that our team provided you with cordial and professional service throughout your visit. It means so much to us when customers recognize the dedication our staff puts into delivering exceptional care. Your feedback about us going above and beyond truly brightens our day and motivates us to continue providing outstanding service to every customer who walks through our doors. We genuinely appreciate your trust in us and look forward to serving you again in the future.

October 14, 2025

Dealership Rating
Employee Rating

Everyone was very friendly and nice. Had a great experience buying my 2023 Chevy tahoe. More

by Morganwest0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Lambert

Oct 17, 2025

Crest Volvo Cars responded

We are utterly delighted to hear about your wonderful experience with our team. Your kind words about everyone being friendly and nice truly mean the world to us. We understand how important it is to feel welcomed and supported throughout the car buying process, and we're thrilled that we could provide that for you. Congratulations on your new vehicle, and we hope you enjoy many happy miles ahead. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive feedback.

October 01, 2025

Dealership Rating
Employee Rating

This was our 4 Volvo that we bought from Crest, and the experience was excellent. Sam and Nick were super great! The service dept is one of the reasons we keep coming back! We love Jordan! Thanks! More

by don91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer, Nick Lambert

Oct 02, 2025

Crest Volvo Cars responded

Thank you for your review and for being such a loyal customer! It means the world to us that this is your fourth Volvo purchase with us. We're thrilled to hear that your experience was excellent once again. Your kind words about our team members are truly appreciated - we're fortunate to have dedicated professionals who consistently deliver outstanding service. It's wonderful to know that our service department continues to be a key reason you choose to return to us. Your loyalty and trust over multiple vehicle purchases demonstrate the strong relationship we've built together. We look forward to serving you for many years to come!

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