Ally Gallagher
Ally Gallagher at Crest Volvo Cars

Ally Gallagher

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
320 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

4.9

320 Reviews

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320 Reviews of Ally Gallagher

May 27, 2026

Dealership Rating
Employee Rating

Ally, Lynn, and Jermi were fantastic throughout the entire service appointment for my Volvo. They kept me consulted and informed at every step, communicated clearly, and made the whole process effortle More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Lyn Ford

May 29, 2026

Crest Volvo Cars responded

We are delighted to hear about your exceptional experience with our service team. It's wonderful to know that Ally, Lynn, and Jermi provided you with the clear communication and professional care that made your service appointment effortless.

May 22, 2026

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Employee Rating

Ally is great to work with as she always keeps me informed of the status of my car. Highly recommend due to the excellent customer service. More

by PAUL.RINALDI
Service Communication
Recommend Dealer
Yes
May 29, 2026

Crest Volvo Cars responded

Thank you for the wonderful feedback about Ally and our service team! We're delighted you had such a positive experience with our communication and customer service. We appreciate your recommendation and look forward to serving you again.

May 06, 2026

Dealership Rating
Employee Rating

Dealer can't enter an email address correctly, did not opt in verify email address, stop spamming me. More

by RSTARK
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 08, 2026

Crest Volvo Cars responded

We are concerned to hear about the email communication issues you have experienced. Your concerns are important to us, and we would appreciate the opportunity to discuss this further and work towards a resolution. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can address this issue and update our records properly.

April 29, 2026

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Ally, my advisor is the best;knowledgeable, friendly and represents the dealership well. I always feel confident whatever my needs are for my car will be met. Also appreciate it is washed and vacuumed when More

by TEIENAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Crest Volvo Cars responded

We are privileged to hear about your wonderful experience with your advisor. It's fantastic that you feel so confident knowing your automotive needs are always handled with such care and expertise. Your recognition of the knowledgeable and friendly service really means the world to us. We're delighted that the extra touches like having your vehicle washed and detailed add value to your visits. Thank you for taking the time to share your positive feedback about Crest Volvo Cars - it truly makes our day!

April 23, 2026

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Great experience! It was easy and I love my new car! They made everything so easy! More

by Kerrietaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 24, 2026

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with us! It's fantastic that the process was smooth and straightforward for you. Knowing that you're loving your new vehicle truly makes our day. We work hard to make car buying as seamless as possible, so hearing that everything felt effortless is exactly what we hope for. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience!

April 15, 2026

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Lyn is such a professional and took his time to understand my concerns as well as provide a solution for repair. I trust in Lyn. More

by lita.smith
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Apr 16, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We are delighted to hear that our team member provided such exceptional professional service and took the time to truly understand your concerns. It means so much to know that you felt heard and that we were able to provide an effective repair solution for you. Your confidence in our service is exactly what we strive for at Crest Volvo Cars, and we appreciate you recognizing the dedication our team puts into every customer interaction.

April 13, 2026

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This dealership is one if the most amazing services I had seen, they priorotize your choice. More

by carloscarpentry
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Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Crest Volvo Cars responded

We are privileged to serve customers who recognize the quality of our service approach. Your observation about how we prioritize customer preferences truly reflects what we strive for every day. It means everything to us when guests notice the care we put into understanding and meeting their individual needs. Your experience highlights exactly the kind of personalized attention that drives our team at Crest Volvo Cars. We appreciate you taking the time to share such encouraging words about your visit.

April 11, 2026

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Great job, I liked the process of handling the services. Quality of work was very satisfactory. More

by rrahdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Crest Volvo Cars responded

We are honored to hear about your positive experience with our service process. Your satisfaction with the quality of work our team provided means everything to us at Crest Volvo Cars. We take pride in delivering thorough and professional service that meets our customers' expectations. Your feedback reinforces our commitment to maintaining the high standards that make each visit a pleasant experience.

April 06, 2026

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Employee Rating

Very efficient and helpful. Great group in your service deoartment. Glad I have a Volvo. More

by lauriesgt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Crest Volvo Cars responded

Thank you for the positive feedback about our service department! We're thrilled to hear you found our team efficient and helpful. We appreciate your Volvo ownership and look forward to serving you in the future.

April 04, 2026

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A very intelligent and helpful group of advisors and experts in there fields my service was excellent More

by ALIMPEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Crest Volvo Cars responded

Thank you for sharing your positive experience with our team. We are truly grateful that you found our advisors to be knowledgeable and supportive throughout your visit. It means so much to hear that our team's expertise in their respective areas made a real difference for you. Providing excellent service is at the heart of what we do, and your feedback confirms that we are meeting that goal. We appreciate you taking the time to recognize our team's dedication and look forward to continuing to serve you with the same level of care and professionalism.

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