Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
27 yrs, 11 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
123 Reviews
Write a Review123 Reviews of Duncan McPhail
May 29, 2026
Ricardo was absolutely amazing! From the moment I walked into the dealership, he was attentive, detail-oriented, and genuinely focused on helping me find the exact car I wanted. From the moment I walked into the dealership, he was attentive, detail-oriented, and genuinely focused on helping me find the exact car I wanted. I tend to have a lot of questions and concerns during big decisions like this, but Ricardo handled everything with patience and professionalism, making me feel completely comfortable throughout the entire process. This was my first experience with Volvo, and I wasn’t sure what to expect—but he made it incredibly smooth, easy, and truly stress-free. I highly recommend Ricardo and the team at Crest Volvo to anyone in the market for a vehicle. I’ll definitely be sending friends and family his way! More
Other Employees Tagged: Jorge Ramirez, Ricardo Riojas
May 19, 2026
Everything went nice and smooth. Hassle free. Exceptional service. Everyone was so attentive and professional. Hassle free. Exceptional service. Everyone was so attentive and professional. More
Other Employees Tagged: Fabian Salazar
April 26, 2026
Absolutely the best car buying experience! Allan, the salesperson, was extremely knowledgeable and super professional Allan, the salesperson, was extremely knowledgeable and super professional More
Other Employees Tagged: Jeremi Chapman, Tim Taylor, Tyler Barna, Alan Orozco
April 23, 2026
Great experience! It was easy and I love my new car! They made everything so easy! It was easy and I love my new car! They made everything so easy! More
Other Employees Tagged: Mike Stock, Tim Taylor, Ally Gallagher, Tyler Barna
April 21, 2026
Love this dealership and it's employees! From Sales to Service and everything in between are very professional and friendly. A special shout-out to Rico, Max, Locke and Madolyn for a seaml From Sales to Service and everything in between are very professional and friendly. A special shout-out to Rico, Max, Locke and Madolyn for a seamless and painless new car purchase yesterday. Highly recommend Crest Volvo in Frisco! More
Other Employees Tagged: Rico Andani, Locke Reynolds, Madolyn McPhail, Max Caplin
April 08, 2026
Crest Volvo from Delivery to service has been absolutely amazing. Minor hiccup when taking delivery of vehicle but Crest went above and beyond to rectify the issue and get us back on the road. I’d like to p amazing. Minor hiccup when taking delivery of vehicle but Crest went above and beyond to rectify the issue and get us back on the road. I’d like to personally shout out Mike Stock, Locke, and Fabian Salazar. From purchase to service they exceeded all expectations and will be exclusively using Crest Volvo for all my Volvo needs as long as their excellent service remains. More
Other Employees Tagged: Locke Reynolds, Mike Stock, Fabian Salazar
April 04, 2026
Everyone there is amazing to work with! Wouldn’t buy a car anywhere else! Fantastic experience! Wouldn’t buy a car anywhere else! Fantastic experience! More
Other Employees Tagged: Jorge Ramirez, Rachael Mergott, Locke Reynolds, Jordan Farmer, Tyler Barna
April 04, 2026
A very intelligent and helpful group of advisors and experts in there fields my service was excellent experts in there fields my service was excellent More
Other Employees Tagged: Jeremi Chapman, Lyn Ford, Ally Gallagher, Jordan Farmer, Bryan Bingham, Mark Morgello, Jasmin Umanzor, Fabian Salazar
April 01, 2026
We have bought over 20 cars from Crest and 3 from Crest Volvo. Great sales and service always. Volvo. Great sales and service always. More
Other Employees Tagged: Caden Leggett
March 30, 2026
Absolutely outstanding experience. Barry Pinlac is our go to rep and he is a BIG reason we keep coming back! This is our 7th Volvo from Crest and this was the best experience we've h Barry Pinlac is our go to rep and he is a BIG reason we keep coming back! This is our 7th Volvo from Crest and this was the best experience we've had. Clean deanship, efficient, friendly people, accommodating. Also, a shout out to Skye for getting everything set up for us and Tyler for making the Finance part as painless as possible. Overall, and outstanding job and a great team. Thank you! More
Other Employees Tagged: Barry Pinlac, Lyn Ford, Tyler Barna , Skye Warner
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