Dealership Experience
9 yrs, 2 mos
Industry Experience
9 yrs, 2 mos
Languages Spoken
English
100 Reviews
Write a Review100 Reviews of Max Caplin
April 21, 2026
Love this dealership and it's employees! From Sales to Service and everything in between are very professional and friendly. A special shout-out to Rico, Max, Locke and Madolyn for a seaml From Sales to Service and everything in between are very professional and friendly. A special shout-out to Rico, Max, Locke and Madolyn for a seamless and painless new car purchase yesterday. Highly recommend Crest Volvo in Frisco! More
Other Employees Tagged: Duncan McPhail, Rico Andani, Locke Reynolds, Madolyn McPhail
April 16, 2026
Service experience was smooth and professional. Staff explained everything clearly, completed work on time, and kept me updated throughout the visit. Staff explained everything clearly, completed work on time, and kept me updated throughout the visit. More
Other Employees Tagged: Jorge Ramirez, Jordan Farmer , Billy Delgado
April 03, 2026
Excellent service. Brandon was extremely helpful, transparent and efficient. Tyler in finance as well. Great process. Perfect result. Brandon was extremely helpful, transparent and efficient. Tyler in finance as well. Great process. Perfect result. More
Other Employees Tagged: Brandon Bowen, Tyler Barna
March 30, 2026
Allison was so helpful and patient during the entire experience. She made the process seamless! She walked us through every step, answered all of our questions, and showed true customer empathy. I hope experience. She made the process seamless! She walked us through every step, answered all of our questions, and showed true customer empathy. I hope to work with her again in the future! More
Other Employees Tagged: Allison Owens
March 30, 2026
The team at Crest Volvo continues to exceed my expectations! I honestly don’t think there is a better team in the car business! expectations! I honestly don’t think there is a better team in the car business! More
Other Employees Tagged: Jorge Ramirez, Rachael Mergott, Ally Gallagher, Jordan Farmer, Sam Hilou
March 21, 2026
Crest Volvo, Brandon Bowen and Duncan McPhail (GM) delivered the Crest experience. Excellent communication and easy, flawless sales process. Wife loves her new 2026 XC90. Crest is the best. delivered the Crest experience. Excellent communication and easy, flawless sales process. Wife loves her new 2026 XC90. Crest is the best. More
Other Employees Tagged: Duncan McPhail, Jeremi Chapman, Brandon Bowen, Rachael Mergott, Tim Taylor, Bryan Bingham
March 15, 2026
From the beginning of my first phone call with Ricardo at Volvo to speaking with the finance manager Max my experience has been nothing but great. I’m thrilled that I decided to go with Volvo. Volvo to speaking with the finance manager Max my experience has been nothing but great. I’m thrilled that I decided to go with Volvo. More
Other Employees Tagged: Tyler Barna, Ricardo Riojas
January 30, 2026
Sam Hilou went above and beyond to make the final step in a very difficult and emotional trade in that was filled with title struggles, finally happen. Jaime Jasso looks primed to learn from the hurdles he a very difficult and emotional trade in that was filled with title struggles, finally happen. Jaime Jasso looks primed to learn from the hurdles he and I came across. Tyler Barna was very gracious and patient during the final paperwork. More
Other Employees Tagged: Jorge Ramirez, Tyler Barna, Sam Hilou , Jaime Jasso
January 17, 2026
Everyone was very professional especially the young man named, Nick Lambert Very polite, very helpful, very courteous.Stayed in touch, answered every question that we had and forcing in.We met another gen named, Nick Lambert Very polite, very helpful, very courteous.Stayed in touch, answered every question that we had and forcing in.We met another gentleman named Locke, All I can say about this dealership is that they're awesome. More
Other Employees Tagged: Locke Reynolds, Nick Lambert , Skye Warner
January 15, 2026
All Staff we have worked with are outstanding. Especially our Service Advisor Ally. We have purchased 2 cars from Crest. Especially our Service Advisor Ally. We have purchased 2 cars from Crest. More
Other Employees Tagged: Locke Reynolds, Ally Gallagher

