Max Caplin
Max Caplin at Crest Volvo Cars

Max Caplin | Page 2

Volvo Certified Sales Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
100 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

5.0

100 Reviews

Write a Review

100 Reviews of Max Caplin

January 07, 2026

Dealership Rating
Employee Rating

Daniel was awesome he made everything smooth and easy. Went over the car and all the technology and explained it very good More

by EXHORN19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Daniel Carlos

Jan 07, 2026

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled that Daniel made your experience smooth and easy, and that he took the time to thoroughly explain your vehicle and its technology features. Your positive review means so much to us at Crest Volvo Cars!

January 06, 2026

Dealership Rating
Employee Rating

Great sales experience with Ricardo, and I love the car! Service, so far, so good. More

by SUSANY
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful sales experience and that you're loving your new vehicle! It's fantastic to know that our team provided you with excellent service during your purchase. We're also pleased that your service experience has been positive so far. Thank you for choosing Crest Volvo Cars, and we look forward to continuing to provide you with outstanding service for years to come.

January 03, 2026

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Employee Rating

Jordan Farmer is the best service advisor I’ve had. Always friendly and communicates well about any issues. Never been disappointed yet! More

by Villard.randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer

Jan 06, 2026

Crest Volvo Cars responded

Thank you for your review! We're delighted to hear about your consistently positive experiences with our service team. Having a service advisor who maintains excellent communication and friendliness makes all the difference in creating a trustworthy relationship. It's wonderful that you've never experienced disappointment and that you feel well-informed about any vehicle concerns. Your feedback highlights exactly the kind of reliable and personable service we strive to provide every customer at Crest Volvo Cars. We truly appreciate you taking the time to share your experience!

January 02, 2026

Dealership Rating
Employee Rating

First class experience with Crest Volvo of Frisco. Very easy to work with and our sales person, Allison was great. We will be back. More

by Follis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Allison Owens

Jan 05, 2026

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that working with us felt seamless and straightforward. We're especially pleased that Allison provided such excellent service during your visit. Your kind words about the quality of care you received truly mean a lot to us. We look forward to welcoming you back to Crest Volvo Cars in the future and continuing to provide the same level of service that made your experience so positive.

December 29, 2025

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Employee Rating

had a wonderful experience purchasing car at crest volvo starting from vehicle demo to test drive to finances and vehicle usage it was wonderful and very inviting, polite and friendly More

by shravan.sambaraju
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Riojas, Billy Delgado

Jan 02, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that your car purchasing journey was so positive from start to finish. It's wonderful to know that our team made the entire process from the vehicle demonstration through the test drive and financing feel welcoming and friendly. We take great pride in providing polite and professional service that makes our customers feel valued throughout their experience. Your feedback about how inviting the whole process felt means a great deal to us and reinforces our commitment to excellent customer service.

December 27, 2025

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Employee Rating

I am so grateful to have been able to work with Nash and the entire team at Crest Volvo Cars. I flew into Dallas from NYC to help my mother buy her first luxury car. I did my research prior to visiting Da More

by Parul Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2026

Crest Volvo Cars responded

We are absolutely thrilled to hear about the wonderful experience you and your mother had while finding her first luxury vehicle. It means so much that you chose our dealership after researching options for your visit from New York City. Nash and our team take great pride in creating a comfortable environment where customers feel at ease throughout their entire journey. We understand how important it is to have all questions answered thoroughly and to ensure we fully grasp what each customer is looking for. Your satisfaction with the deal we were able to arrange and our assistance with the trade-in process, even without the title present, demonstrates our commitment to going above and beyond. We truly value customers like you who take the time to share their positive experiences, and we are honored that you would recommend Crest Volvo Cars to your friends and family.

December 25, 2025

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Employee Rating

This is my second car with Crest. They have always treated me very well and their customer service and experience is one of a kind! More

by Lisa Krutmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Crest Volvo Cars responded

Thank you for choosing Crest for your second vehicle! We're thrilled that our customer service continues to exceed your expectations. Your loyalty means everything to us, and we look forward to serving you again.

December 24, 2025

Dealership Rating
Employee Rating

It has been an awesome experience with Crest Volvo. They truly go above and beyond for their customers. I am so glad I chose this dealership to buy my first Volvo. My salesperson Alan was amazing. I wi More

by MARISELA.LIMON91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled you chose us for your first Volvo and that Alan provided exceptional service. Your kind words mean the world to our team. We look forward to serving you again at Crest Volvo!

December 21, 2025

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Employee Rating

This is a great dealership. Everyone from the sales staff to the business office and delivery tech were helpful, friendly and patient. More

by ejfountain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Locke Reynolds, Mike Stock , Skye Warner

Dec 24, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team. Your kind words mean everything to us. Thank you for choosing Crest Volvo Cars!

November 15, 2025

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Employee Rating

I got my Volvo from Crest Volvo and had an excellent experience. The management team was transparent, efficient, and very easy to work with. The entire process was smooth and stress-free. Highly recomme More

by mrudu.9s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock, Gage Rucker

Nov 25, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're delighted our management team provided the transparency and efficiency you deserved. It's rewarding to know we made the process seamless for you. Your recommendation means the world to us, and we're grateful you chose Crest Volvo for your vehicle purchase.

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