Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
290 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

22 yrs, 5 mos

Languages Spoken

English English

4.9

290 Reviews

Write a Review

290 Reviews of Jordan Farmer

May 29, 2026

Dealership Rating
Employee Rating

5++++ stars excellent service I would highly recommend to a friend. Excellent experience overall. 5++++ stars More

by kristitadlock1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Locke Reynolds, Tim Taylor , Leland Taylor, Rogers Brown

May 28, 2026

Dealership Rating
Employee Rating

Very good place I like to go for my 2016 Volvo. Jordan is great. He is very responsive. Everyone I met was very polite, friendly and helpful. They are all very professional and knowledgeable. Great More

by YYANGOCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina, (From loan desk)

May 29, 2026

Crest Volvo Cars responded

We are glad to hear about your positive experience with your 2016 Volvo service at Crest Volvo Cars. It's wonderful to know that Jordan and our entire team provided you with the responsive, polite, and professional service you deserve.

May 28, 2026

Dealership Rating
Employee Rating

Crest Volvo is an excellent dealership. I have had two cars here, and the sales, and services departments are excellent. Great loaners, conveniently located, and great people. More

by KGOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Greg Bryan

May 29, 2026

Crest Volvo Cars responded

It's fantastic to know that our loaner program, location convenience, and team members have consistently met your expectations. We genuinely appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you and your automotive needs for years to come.

May 28, 2026

Dealership Rating
Employee Rating

Things went well, everybody was friendly, and someone met me at my car right when I arrived. Jason is great, he went over all that was going to be done........... More

by ANNA.LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The person I spoke to, for the car rental, was great, so patient, made sure we got it all taken care of.

May 29, 2026

Crest Volvo Cars responded

We are absolutely thrilled to hear about your positive experience with us! It's wonderful to know that our team provided you with friendly service from the moment you arrived, and that you felt well taken care of throughout your visit.

May 20, 2026

Dealership Rating
Employee Rating

Jordan always has excellent communication and takes care of everything that I need in a timely manner. More

by BNSHEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled that Jordan provided excellent communication and timely service. Your experience means a lot to us, and we look forward to continuing to serve you at Crest Volvo Cars.

May 20, 2026

Dealership Rating
Employee Rating

Jordan is always kind, helpful and quick to help with any issue that may arise. More

by STACIRPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Crest Volvo Cars responded

Thank you for the wonderful feedback about Jordan! We're thrilled to hear about his kindness and quick, helpful service. Your positive experience truly motivates our entire team at Crest Volvo Cars.

May 20, 2026

Dealership Rating
Employee Rating

Jordan is always quick to respond. He is so kind and Knowledgeable. Always greets me with a smile and helpful with any issue that I might have! More

by STACIRPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Crest Volvo Cars responded

Thank you for the wonderful feedback about Jordan! We're thrilled to hear about his kindness and quick, helpful service. Your positive experience truly motivates our entire team at Crest Volvo Cars.

May 14, 2026

Dealership Rating
Employee Rating

We have been working with Jordan for several years now. When we need service, we reach out to him and he promptly gets back to us and takes care of everything we need. He is exceptional. It is almost time More

by CHRISTYGREENE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Crest Volvo Cars responded

We are grateful for your wonderful feedback about your ongoing relationship with our team. Your trust in our service over several years means everything to us. It's heartwarming to hear that when you need assistance, you receive prompt communication and comprehensive care that meets all your expectations. Knowing that the exceptional service you receive has earned a perfect rating from you and influences your decision to stay with our brand speaks volumes about the quality experience we strive to provide. Your loyalty and confidence in choosing us again for your next vehicle purchase truly reflects our commitment to delivering outstanding service every time.

May 06, 2026

Dealership Rating
Employee Rating

Our service advisor, Jordon, was great. The service work was done quickly - same day service is appreciated. More

by jerry_hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Crest Volvo Cars responded

Your positive experience means so much to us. We're delighted that Jordan provided excellent service and made your visit great. Getting your vehicle serviced the same day shows our commitment to efficiency and respecting your time. Thank you for choosing Crest Volvo Cars and for sharing your wonderful feedback about your service experience.

May 06, 2026

Dealership Rating
Employee Rating

Dealer can't enter an email address correctly, did not opt in verify email address, stop spamming me. More

by RSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2026

Crest Volvo Cars responded

We are concerned to hear about the email communication issues you have experienced. Your concerns are important to us, and we would appreciate the opportunity to discuss this further and work towards a resolution. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can address this issue and update our records properly.

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