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Sam Gerbrandt
Sam Gerbrandt at Grande Prairie Volkswagen

Sam Gerbrandt

Parts Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Sam Gerbrandt

March 10, 2026

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Employee Rating

Great group to deal with. Friendly and easy to work with. Clean showroom and very welcoming. Thanks for the great service More

by Garettfaber22
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madison Stoddart, Ashley Demler, Michael Adewunmi, Franklin Manyika, Mickaela Ward

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Mar 13, 2026

Grande Prairie Volkswagen responded

Thank you for your kind words! We strive to provide exceptional service and a welcoming atmosphere for our customers. We're glad you had a great experience working with our team. We appreciate your support!

May 03, 2025

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Employee Rating

Always a fun, smooth, and easy experience when dealing with Paige and Madison. The #1 place to shop in the GP region! More

by Marc W
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darcy Burrell, Philippe Beaupre, Shawn Turcotte, Madison Stoddart, Michael Adewunmi , Kaitlyn Rogers, Paige Shelton, Nathan Wheeler

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May 06, 2025

Grande Prairie Volkswagen responded

Marc W, we're happy you found our staff to be so supportive during your experience here at Grande Prairie Volkswagen. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

April 28, 2025

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Very professional and helpful service department, definitely would recommend this VW dealership to anybody who is considering buying a VW vehicle. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Gilchrist

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Apr 30, 2025

Grande Prairie Volkswagen responded

Hello Peter, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 24, 2025

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GP Volkswagen has always treated me fairly and with respect, this includes all departments (sales/service/parts). More

by bbrenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Jessica Gilchrist , Brad Larson, Paige Shelton

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Apr 27, 2025

Grande Prairie Volkswagen responded

Hello Bbrenton, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

February 17, 2025

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Employee Rating

The service & parts departments provided me with excellent & timely service. The staff is friendly & the coffee machine dispenses a great coffee. More

by jackjanzen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Gilchrist

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Feb 21, 2025

Grande Prairie Volkswagen responded

Hi Jackjanzen52, Thank you for your review! We're glad to hear that you had an excellent and timely service experience with our team. We appreciate your kind words about our staff and, of course, the coffee machine – a great cup of coffee makes everything better! We look forward to welcoming you back for future visits. Best regards, The Grande Prairie Volkswagen Team

January 10, 2025

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Employee Rating

They are great to deal with. ..always answer any questions I may have or any issues they solve it More

by hollybrodhagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Berzniuk, Kaitlyn Rogers

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Jan 11, 2025

Grande Prairie Volkswagen responded

Hi Holly, Thank you for the kind review! We're glad to hear that you appreciate our service and problem-solving skills. We strive to answer all your questions and resolve any issues efficiently. We'll be sure to share your compliments with Sam, Kaitlyn, and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 30, 2024

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Employee Rating

I had a great experience, with GP Volkswagen I would recommend everyone to buy a vehicle here More

by Jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darcy Burrell, Shawn Turcotte, Michael Adewunmi, Teri Lorenzen , Chloe Reardon

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Jan 02, 2025

Grande Prairie Volkswagen responded

Hi Jake, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Darcy, Sam, Shawn, Michael, Teri, and Chloe. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

December 15, 2024

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Employee Rating

Anjela in service was very polite and accommodating. My install of new headlight was within the amount of time it would take to be done. Our driver Brian is very nice person and happy we get him most e More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickaela Ward , Bryan Loewen, Kaitlyn Rogers

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Dec 20, 2024

Grande Prairie Volkswagen responded

Hi George, Thank you so much for the kind words and the fantastic review! We're thrilled to hear that you had such a positive experience with our service team, especially Angela and Brian. We'll be sure to share your compliments with them. It's wonderful to know that your new headlight installation was completed in a timely manner and that you appreciate the friendly and helpful service provided by our team. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 01, 2024

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Id never had a issue with gp vw . Was always good service . And i keep going back to get my car serviced theyre each oil change More

by emeriemacdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darcy Burrell, Philippe Beaupre, Shawn Turcotte, Mickaela Ward , Brad Larson, Bryan Loewen, Jade Terry

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Dec 03, 2024

Grande Prairie Volkswagen responded

Hi emeriemacdonald, Thank you for the fantastic review! We're so glad to hear that you've always had a positive experience with our service department and continue to choose us for your oil changes. We appreciate your loyalty and will be sure to share your kind words with Darcy, Sam, Philippe, Shawn, Brad, Bryan, Mickaela, and Jade. We strive to provide efficient and top-notch service, and it's wonderful to know we're meeting your expectations. Thanks again for the 5-star rating! Sincerely, The Grande Prairie Volkswagen Team

August 15, 2024

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Employee Rating

Welcoming atmosphere. Clean and tidy. Friendly and knowledgeable staff. Low pressure sales and service. Hands down enjoy the experience here. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickaela Ward , Brad Larson, Kaitlyn Rogers

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Aug 17, 2024

Grande Prairie Volkswagen responded

Hi Nico, Thank you for your wonderful review! We're delighted to hear that you enjoyed the welcoming atmosphere and low-pressure service at our dealership. It's great to know that Sam, Brad, Kaitlyn, and Mickaela made your experience a positive one. We appreciate your recommendation and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

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