Ron Loree | Page 4

I put $3000 down on a truck. Received a bill of sale. Sold my existing truck thinking I had one secured. Put insurance on the new one. Had the buyer of my existing truck send the money direct to Zender F Sold my existing truck thinking I had one secured. Put insurance on the new one. Had the buyer of my existing truck send the money direct to Zender Ford because the sales lady and the finance person were extremely pushy and said the sales manager was demanding immediate payment. I sent them additional money to top up my down payment. Then Shane cancelled the deal because I sold my truck privately to a wholesaler for $7000 more then Zender offered me. When did it matter to whom I sell my truck to as long as they get their money??? I was out the money it cost me to wire them the money. It cost me to insure the new truck. And my family is without a vehicle and borrowing rides while I search for another vehicle to purchase. I called repeatedly to find out what happened but the sales lady, finance person and sales manager all refused to return my call claiming that Shane Zender told them not to. Only the receptionist would tell me that they were told I was only to talk to Shane directly. Of course he was unprofessional and would not return many phone calls. Zender Fords customer service is the worst I’ve ever experienced in any situation. IMHO run don’t walk to any other dealer. More

Helpful 0

Report | Print

Diane was personable and friendly - even when she wasn’t at work she was reachable! Much appreciated. Would recommend the sales team at Zender!!! Thank you! at work she was reachable! Much appreciated. Would recommend the sales team at Zender!!! Thank you! More

Helpful 0

Report | Print

Never again will I let anyone be so condescending this is for the finance dept. All others have been wonderful However, I must now find another dealer ford will never again be in my driveway. for the finance dept. All others have been wonderful However, I must now find another dealer ford will never again be in my driveway. More

Helpful 0

Report | Print

These guys went above and beyond. They gave me a great deal on my trade-in and were very easy to deal with, very friendly, knowledgeable and fair. I definitely recommend shopping here for your next vehicl deal on my trade-in and were very easy to deal with, very friendly, knowledgeable and fair. I definitely recommend shopping here for your next vehicle. More

Helpful 0

Report | Print

Zero follow through on promises sold me a car with stuff falling off it. The suggested I get stuff and fix it myself from canadiantire completely unprofessional will never buy a ford again falling off it. The suggested I get stuff and fix it myself from canadiantire completely unprofessional will never buy a ford again More

Helpful 0

Report | Print

I have purchased many new trucks from other dealers but have not had the level of service that we received with Jamie. He took the time to explain everything about our new truck. have not had the level of service that we received with Jamie. He took the time to explain everything about our new truck. More

Helpful 0

Report | Print

Ford F 150 I recently went into Zender Ford with my husband. My husband was inquiring on a new F 350, I already had a two year old Explorer. We have been to Zen I recently went into Zender Ford with my husband. My husband was inquiring on a new F 350, I already had a two year old Explorer. We have been to Zender in the past and the service was great before but I must say it is even better now. We were truly treated like family. I was not in the market to trade but I asked the question " what will you give me on a trade?" To my surprise it was a good number. So here I am with the question, "do I want a new truck?" Then Ron and Jamie calculated an offer. It was the same monthly payment. How could I argue? So I went home did some research, picked a truck, and boom! Two days later I am driving home in my new F 150. Awesome. I would especially thank Ron, Jamie and Lisa. You all worked very hard to get us the best deal possible with the most honesty. I would recommend you to everyone. Cheers More

Helpful 0

Report | Print

Great vehicle and great service. I can’t wait to get out on the road! Thank you Jamie and Ron for going above and beyond and making this an easy buying experience. on the road! Thank you Jamie and Ron for going above and beyond and making this an easy buying experience. More

Helpful 0

Report | Print

The best customer service! I am so excited to be the owner of a new Ford Ranger! Everyone at Zender Ford went over and above to make this deal happen for me! I am super happy I am so excited to be the owner of a new Ford Ranger! Everyone at Zender Ford went over and above to make this deal happen for me! I am super happy with the truck and would highly recommend Zender if you’re looking to get a new Vehicle! Thank you Ron and Jamie for making this happen for me! More

Helpful 0

Report | Print

just an all around pleasant experience from start to finish jamie was nothing but helpful and went above and beyond to make sure my buying experience was perfect. even after the sale he was from start to finish jamie was nothing but helpful and went above and beyond to make sure my buying experience was perfect. even after the sale he was always available to help with any questions or concerns i had with my truck. More

Helpful 0

Report | Print