465 Reviews
Write a Review465 Reviews of Romeo Nissan
February 19, 2023
Truly grateful for Lexus. I wouldn't go to another dealer. I've had the best service with both vehicles I have purchased. Rick Watson has been amazing, best in sales in my opi I wouldn't go to another dealer. I've had the best service with both vehicles I have purchased. Rick Watson has been amazing, best in sales in my opinion!! Thank you Rick! Would buy another Lexus tomorrow from you if I had to. Thank you for answering all my questions. You've made the experience amazing! Best dealership by far! More
Other Employees Tagged: Karen Campbell, Stephanie Shearsby, Rick Watson, Lauren Rossini
February 08, 2023
Listened very well. Answered all our questions. Delivery day was perfect. Accommodated our requests and things we wanted. Answered all our questions. Delivery day was perfect. Accommodated our requests and things we wanted. More
Other Employees Tagged: Sue Vincent , Thomas Geeves
January 31, 2023
Excellent dealership from sales to service. Friendly staff and beautiful location. Very pleased with our experience and new vehicle. Friendly staff and beautiful location. Very pleased with our experience and new vehicle. More
Other Employees Tagged: Sue Vincent , Thomas Geeves , Nikki
January 31, 2023
I have purchased or leased a Lexus continuosly from this dealership since 1998. I have been consistently impressed with essentially everyone I have encountered with their professionalism, compassion, and a dealership since 1998. I have been consistently impressed with essentially everyone I have encountered with their professionalism, compassion, and a culture which makes the customer feel that they are the most important person. Amongst all the Lexus staff that I have encountered, two stand out. One is Jillian Cook who was the point person for my recent purchase of an NX. She stood out as the consumate "listener", who understood my current unique circumstances and worked tirelessly with Stephanie Shearsby to make the deal a reality. The second individual is Romeo Nissan. Once again, as with Jillian, his main strength is that he listens and makes the customer feel "special" and valued. These qualities are of immense value in service delivery (I compare my treatment at Lexus with the local Mercedes-Benz dealership). I would strongly recommend the Lexus dealership to anyone interested in a new vehicle purchase. More
Other Employees Tagged: Karen Campbell, Stephanie Shearsby, Lauren Rossini, Jillian Cook
January 30, 2023
Very professional and friendly staff. Special thanks to Romeo and Karen who as always go above and beyond. Special thanks to Romeo and Karen who as always go above and beyond. More
Other Employees Tagged: Karen Campbell
January 06, 2023
It is hard to except any more customer service here! ! Sometimes I uave a feeling there I am dreaming because you wont meet any similar service anywhere what they have here. Romeo is the best but others ! Sometimes I uave a feeling there I am dreaming because you wont meet any similar service anywhere what they have here. Romeo is the best but others are really special how they are dealing with customer including the general manager!! I like to go there and this way I like to spend money there too!! GOOD JOB GUYS ! More
Other Employees Tagged: Dale Craig , I dont know the deaf person name but he is awesome person who is greating you at the garage !!
December 30, 2022
I have mixed feelings about Lexus of London dealership. The people working there r generally pleasant, professional and welcoming. However, the dealership premises feels outdated and cramped. I am hopeful The people working there r generally pleasant, professional and welcoming. However, the dealership premises feels outdated and cramped. I am hopeful that they could improve to the high standards expected. More
Other Employees Tagged: Karen Campbell, Jack Ji, Thomas Geeves, Jillian Cook
December 09, 2022
When I expressed a concern about a repeat visit for EVAP, Arden referred me to Romeo who took care of my concern immediately. Thank you sincerely, Romeo. Arden referred me to Romeo who took care of my concern immediately. Thank you sincerely, Romeo. More
Other Employees Tagged: Arden Dalipi
December 02, 2022
Excellent service always pleasant and accommodating couldn’t ask for better service they take very good care of your needs couldn’t ask for better service they take very good care of your needs More
Other Employees Tagged: Dale Craig
November 23, 2022
Julian was very professional at Lexus of London. I'm very loyal to Lexus and I liked Julian she was very knowledgeable about the industry. I'm very loyal to Lexus and I liked Julian she was very knowledgeable about the industry. More
Other Employees Tagged: Stephanie Shearsby, Jillian Cook