Romeo Nissan | Page 36

Amazing work very pleased! :-) I would like to say thank you for the amazing service done by Romeo and his team appreciate all the excellent work done on my car, Lexus of London alw I would like to say thank you for the amazing service done by Romeo and his team appreciate all the excellent work done on my car, Lexus of London always making me feel valued by them. :-) More

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Lexus of London first time purchase This was our first time purchasing a Lexus vehicle from Lexus of London. Overall the staff were all very accommodating. We were greeted upon arrival This was our first time purchasing a Lexus vehicle from Lexus of London. Overall the staff were all very accommodating. We were greeted upon arrival at the dealership by very friendly staff who asked us how they could help us. Our sales person Rick Watson was very helpful, he had a casual, professional approach ( no sales pressure -which was great!!) and he helped us determine our vehicle needs and answered all of our questions. He ensured we test drove our vehicle before purchasing and thoroughly reviewed all of the vehicles features with us. Rick also ensured a smooth transition to the business services manager (Kylie) and ensured we had a time booked that worked for us to receive our new vehicle. When we arrived at the dealership to pick up our vehicle Rick ensured we were introduced to all of the key people to accommodate our future servicing needs and he made sure the vehicle was professionally detailed and ready for delivery. Andy in parts did a great job at sourcing a winter wheel package that we liked and the wheel package complimented the looks of the vehicle. Also thanks to Kylie for help with the extended warranty and Lauren for explaining all of the detailed features of the vehicle at delivery. Romeo in service also answered a few extra detailed questions we had and ensured we understood how service will accommodate our future needs. Looking forward to our first vehicle servicing. Really nice to see a dealership accommodate your needs in such a professional manner that makes you feel welcome. Well done Lexus of London!!!! More

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Award winning salesman We went to the Lexus dealership in London in search of a new car for my wife when we walked in we were met by the amazing front desk staff offered us We went to the Lexus dealership in London in search of a new car for my wife when we walked in we were met by the amazing front desk staff offered us drinks to which then lead us to our salesman Rick Watson he greeted us and politely asked what we were in the market for though Im sure it was very painful for him do to the fact my wife was back and forth between 2 vehicles he listened and answered all questions and then helped us make the best decision for her in my opinion probably one of the best salesman and financial teams we have ever encountered AWARD 🥇 winning experience all around will definitely be heading back there for my next vehicle More

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Amazing. I wanted a Lexus, but was a bit concerned with how I might be treated at the dealership. I knew exactly what I wanted and what I didn't want was a hi I wanted a Lexus, but was a bit concerned with how I might be treated at the dealership. I knew exactly what I wanted and what I didn't want was a high pressure salesperson trying to upsell me. Rick Watson came highly recommended by a close friend of mine and repeat customer. Rick was outstanding and exactly the type of person that I deal best with. I appreciate his help and demeanor and your facilities are top notch. Thank you for a great experience and I will be back when I am ready for a new vehicle. More

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Professional Service Always a nice experience dealing with the service department at Lexus of London, recently had rain sensor replaced on our GX460, Romeo was prompt in Always a nice experience dealing with the service department at Lexus of London, recently had rain sensor replaced on our GX460, Romeo was prompt in booking an appointment and service was completed within half an hour. More

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Very professional I will always bring my vehicle to this dealership. They are extremely professional and courteous. I am frequently impressed with how all the employees I will always bring my vehicle to this dealership. They are extremely professional and courteous. I am frequently impressed with how all the employees seem to sweat the small details. More

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Impressed! Polite, respectful, friendly, knowledgeable. on time. These are the catch words of my recent experience with Romeo Nissan. Even accompanying me to my Polite, respectful, friendly, knowledgeable. on time. These are the catch words of my recent experience with Romeo Nissan. Even accompanying me to my car and helping me with queries I had regarding some of the "gadgets". A fine ambassador for London Lexus and the Lexus brand! More

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Awesome We had superb service from everyone we dealt with. Everyone was very thorough very friendly Did not feel rushed and refreshments were offered . O We had superb service from everyone we dealt with. Everyone was very thorough very friendly Did not feel rushed and refreshments were offered . Our questions were answered thoroughly . I can’t say enough about the great Service from everyone And Allan Calvert was especially exceptional More

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Excellent service I truly appreciated how Rick did not pressure me into buying anything from the start and was VERY helpful in the whole process of purchasing a car for I truly appreciated how Rick did not pressure me into buying anything from the start and was VERY helpful in the whole process of purchasing a car for myself even though I may have given him a bit of a hard time lol Also I felt calm and relaxed throughout the whole experience with Lexus. Thank you! More

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Awesome I absolutely love going to Lexus of London for service. Quality is #1 for the technicians, customer service and representatives. Always so friendly I absolutely love going to Lexus of London for service. Quality is #1 for the technicians, customer service and representatives. Always so friendly and helpful. More

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