Rocco Speziali
Rocco Speziali at Peel Chrysler Jeep Dodge RAM

Rocco Speziali | Page 14

Sales Consultant

Peel Chrysler Jeep Dodge RAM

212 Lakeshore Rd W
Mississauga, ON L5H 1G6

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297 Reviews
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297 Reviews

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297 Reviews of Rocco Speziali

June 11, 2015

Dealership Rating

Excellent service from buying to servicing Amazing dealership great people from the sales people to the service department. Purchased 2 vehicles there so far. We have referred other family memb More

by Suvlovenit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Dept, Sam Liamakeros

June 10, 2015

Dealership Rating

Great Car Buying Experience Buying a Fiat 500 from Rocco at Peel Chrysler was a very positive experience. Rocco was professional as well as polite and friendly. He answered all More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Assad 'Bond' Hussain

June 09, 2015

Dealership Rating

Our deal at Peel In May 2015 we purchased is a preowned 2012 Santa Fe. Nice vehicle and price. Very please! Rocco and Sam were a pleasure to deal with. Both very f More

by wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Liamakeros

June 08, 2015

Dealership Rating

Great experience My wife and I recently purchased a new vehicle from Peel Chrysler and our experience was excellent. Their pricing is very competitive and still there More

by Happy buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruno De Rose

June 08, 2015

Dealership Rating

Peel Chrysler has be lowest advertised prices around Their prices are up to $2000 lower than the advertised prices at the Chrysler dealers in my home town so it is the worth the drive to Peel Chrysler. More

by wlouie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 07, 2015

Dealership Rating

Amazing dealer, great service and friendly staff. 5+ stars! Out of all Chrysler/Dodge/Jeep dealerships I have dealt with this Peel Chrysler is by far the best. Before buying my new Jeep I contacted a number of More

by Pacman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gil Legerman

May 26, 2015

Dealership Rating

No Pressure Sales & Excellent Customer Service We highly recommend Rocco. He was an experienced, pleasant, no pressure sales consultant with a great attitude and extremely helpful in finding the be More

by Marg & Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruno De Rose

May 16, 2015

Dealership Rating

Family like place. Best place in town! I bought my 2 day new 2015 Dodge Charger RT Road and Track Pack from Peel, Rocco is a great guy and a great salesman . I would recommend anyone to buy More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 16, 2015

Dealership Rating

First and last purchase from Peel Dodge I dealt with Rocco on my Ram 1500 purchase. I purchased the option for trailer brake control module and hitch. They said it was on back order at the More

by yzfr6
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sofiane Zekaoui

May 16, 2015

Peel Chrysler Jeep Dodge RAM responded

Hi Frank, I am truly surprised about this negative review from you. I think you were clearly aware of the circumstances of your ability to obtain credit and took part of your very specific and thoroughly discussed options, YOU opted and requested the deal to be secured the way it was agreed upon by you. Suddenly you post this public review which portrays our dealership in a manner which is inaccurate and could be damaging to our reputation . The information you shared online inaccurately portrays you as if you are a victim of our wrongdoings, even though you understood perfectly well the options available to you. I can understand your frustration with the back ordered trailer brake controller, but this is out of our control and I did review the correspondence between you and Rocco where he informed you of the parts arrival and the suggestion of proceeding with an appointment for installation. I apologize that you could not have it installed for the long weekend as you wished, however in fairness we proceeded to give you a full refund for the items that were custom ordered for you as soon as you requested it. I would ask and recommend that you revise your public review to reflect the actual and accurate events that took place as I was a witness to the entire transaction. Otherwise you will leave me no choice but to respond publicly and accurately portray the events and how they transpired in regards to your transaction and financing options with the dealership, furthermore we may turn this review to our legal consul for the consideration of any statements which may be considered slanderous and damaging to our reputation. Thank you Gil Legerman General Sales Manager

May 16, 2015

Peel Chrysler Jeep Dodge RAM responded

Frank some of your inaccuracies include: "Surprise in the business office" this is a false statement. "That's where they really make up the "loss"" again the information you are sharing is non factual or substantiated but rather just your false and inaccurate opinion. "They had extra fees for delivery expenses" again is a false and inaccurate statement, you have no knowledge of any of the fees which are normal and form part of any of our purchase agreements (you were not charged anything that was extra), again this is an inaccurate statement based on your inaccurate opinion. As part of your total deal and out the door price your purchase agreement included a charge of an admin fee of $699 and a PDI of $299 which form a part of each of our purchase agreements and your statement about "most dealerships charge only $350" again is baseless and without any merit or factual backing. Contrary to your statement that "you had to purchase the extended warranty and the rust proofing" this again is untrue, you were presented with the options to finance and with your options to purchase the items noted above, you in fact chose the plans and the reduced interest rate which you chose and agreed to pay the buy down rate as your interest rate savings were far greater then the amount charged for the reduction. You will recall that the only approval you had prior to visiting our dealership was at 6.99%, and again this rate was offered to you just the same, however you selected the option of the 0% buy down scenario and I quote you saying to Sofiane "Get me 0% for 2 years and I'll be happy to purchase the warranty and pay to reduce the rate". We would have been happy to offer you a reduced rate and again as your review portrays inaccurately "shouldn't they give you the best rate of the bat?" well you did not qualify for the rate (as you had already known) and therefore we had to pay the bank as per your request to reduce it! I am in agreement with you about the items that were supposed to be installed, however I am in absolute disagreement with you on how you portrayed your purchase and finance transaction with us, this is inaccurate and damaging and as such I would advise you to remove those details or we may take further action against you. Please Judge yourself Accordingly Gil Legerman

May 16, 2015

yzfr6 responded

Please explain to me what was inaccurate? The fact that I had bad credit? Because I can add that to my review as well? I'm sure there are a ton of people that can relate to my situation. What else? The fact that you guys did not make commission on the finance deal that you charge back the customer a lower buy back rate of $899? Please explain to me? I'm just asking questions here and as well your threats of legal action are well documented.

May 16, 2015

yzfr6 responded

I changed my reviewing, let me know what else I left out?

May 16, 2015

yzfr6 responded

First off, the rate I got at 6.99% was me only signing. Not with having my wife sign first. So please get your facts straight. Yes I agreed to, if Sofiane got me a 2 year deal at 0% I had no issues buying the Rust and Extended warranty protection. That was said in the business office. DO NOT put words in my mouth about the buy back fee. I saw that when we were there to sign.

May 15, 2015

Dealership Rating

Great dealership, great prices I was looking for a new car to replace my old Pontiac Montana. I was not even sure what kind of car to buy. Rocco helped me to make my decision by pro More

by Yuriy K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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