Thank Rob for making my first buy an car from a dealer the best experience . I will be telling everyone I know to go vw in maple ridge for a new vehicle ????????????????????
Rob was our salesman and we had a great experience with buying our first car. He was easy to talk to and was able to listen to and meet our needs.
Very happy with our new car and a overall outstanding experience at Volkswagen.
Would highly recommend Rob.
"Our salesman went far and beyond for us.... :) "
Our salesman was Rob.He made the experience of buying a car pleasurable. After test driving a few cars and even the same car twice he stayed patient with me and my husband and worked with us to find a car suitable for our family. He addressed all our concerns, comments and requests in a professional and experienced way. I'm happy to say after we handshook on the deal Rob even spit shined our car :) After the deal was done we transfered over to Scott who was a pleasure to work with also. He explained everything to us and made sure we were out of there quickly and on our way in our new car. Thank you VW for taking care of us ! Maggie + Indu (LOL)
"Reppin the V Dub Love"
- Dub Luv
Totally enjoyed my experience with this dealership! Rob McKenzie and everyone else there are so friendly and helpful, i recommend to anyone interested in a new or used vehicle to check them out!
"got a great deal"
The guys are great! Their knowledge combined with their excellent service made my buying experience comfortable and easy. Future repeat customer! Great from start to finish
"Fantastic and Friendly"
I found the customer service fantastic. Rob really listened to my needs in a car and I never felt pressured to buy. Although, this is my second new car purchase from this dealership!
Other Employees Tagged:
Thanks Rob for the great experience. You were very friendly and knowledgable. I highly recommend this dealership, customer service is off the charts! Couldn't be happier!
"Robert and the team made day!"
Damn good service! Robert went out of his way to help me out. Would recommend him to anyone. Will go back when the time comes.
I was looking for a new vehicle after having my first and only vehicle for 7.5years. I had not been considering a Volkswagen as my next new vehicle originally because I thought they were out of my price range. I knew I wanted a newer suv and I was being quite particular and a few features. One day I decided to just go test drive a Tiguan at mapleridge Volkswagen and had a great first test drive with Rob McKenzie. He made me feel very comfortable, he was knowledge, open and honest. I was not seriously looking yet at that point, but when I finally realized the 2014 Tiguan had everything that I wanted in a new vehicle I returned to the dealership, with my father who is a bit of a shark, and ended up working with David would followed up with me via email after my first test drive. He handled the pressure from my dad very well and really knows his stuff. Lastly I worked with Scott in financing who actually drives a Tiguan which was nice to have some personal input. He was also very helpful, personable and made it much easier to make this very big new purchase. Overall it was a stressful but good experience for a nervous but excited buyer.
"It was what buying a new car should be."
The moment I had walked in it was a good experience. I was greeted at the door by a number of happy employees. They found a car that I could work with and loved. I had newer, next to no credit, yet they still managed to find a way to finance me and get me the car I wanted for a deal. I'm going to be recommending any and all my friends looking for a new vehicle to get a Volkswagen. By far the best experience buying anything, thank you for everything!