"These guys are seriously in it for the long haul with you "
A team who will take care of you year after year and in the changing needs over time for your family. The lengths they went to for us coming from the Kootenays in a 12 hour turn around and we did all the preliminary work by text message and email. We got to the dealership and I think we were in and out in 60 minutes including a test drive. HELLA GREAT SERVICE!!! Will is your ‘GO TO’ Man. Scott is your Finance Genius! Rob is ‘The Bomb’ Manager. Daniela is the ICBC QUEEN!!! What can we say! You guys are the freakin best!!!! Love our Golf Sport! ALL VEHICLES will be purchase with you from now on. Thanks to my Sister In Law, Tanya Tomson for sharing her secret of this crew!!! LOVE YOU GUYS FOR REALSIES!!!! You’re life savers and you love what you do!!!! Totes obvi........??
"Charles is the best salesman I’ve ever had"
This is now the fourth car I bought him from Charles and I have to say I couldn’t think of a better person to purchase cars from . Please do yourself a favour and only purchase from Charles at Mapleridge Volkswagen today
"Good dealer "
First time buying my car. Had a great experience! It was an adrenaline rush learning how much I can ask for, and what I could get. #wouldhaggleagain
Slimy dealership, Bought a car with damage. They repaired it, caused more damage but won't answer calls/emails to fix. Will never recommended again.
"Poor communication / problem resolution"
Initially I was very happy with the dealership. However, as the months have carried on, contact from employees and resolutions of my issues have not been taken care of. My wife and I are rather disappointed with how things turned out considering how great tings started. The only area I have been totally satisfied with is the service I received from the advisers in the service department.
"Would buy from Maple Ridge VW again "
First time at this dealership and would definitely buy from here again. Lorentz and Rob were both super great and awesome salesman :) After a bit of negotiating we were able to settle on a price on a TDI and trade in my Mazda. Very happy with my purchase. Would recommend!
"I’m a life time customer of Charles "
This man is truly the best salesman I’ve ever had I would recommend him to everybody including my friends and family .He’s honest and makes car buying fun
"Amazing service by Charles and the entire staff. "
I can not express my gratitude for these men and the amazing service they provided for me. They helped me so much by getting me a car I love with affordable payments. And I can trade back in in a few months and get an even better car! If I want, I kinda love my car already.
I drove it off the lot the day I walked in and it was truly the best experience I’ve ever had at any dealership. Thanks guys. So much
"Good people "
- Alana Nicole
I really appreciated the genuine nature of this man. He got us into a great car and spent so much time helping us and we truly appreciated it. Would recommend talking to these guys if you’re looking for a car.
"Poor Customer Service "
Both Rob, the Sales Manager and Lorne, the GM, have failed to complete the dealer prep they charged me for on my 2019 Beetle. I have returned 3 times to have it completed as well as spoken to VW Canada, they have informed them they would deal with the outstanding issue, but it has been since last Wednesday and they have not contacted me.
Find another dealer...
Update: spoke with Adam, as they requested I call, they have declined to stand up to their portion of the sales contract I signed.
Find another dealer and do not trust they will fulfill the contract you sign.