Rob Powell | Page 5

Fantastic customer service! Basil was great to deal with and looked after all of my requests. Car arrived a month and a half early - great surprise! and looked after all of my requests. Car arrived a month and a half early - great surprise! More

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A returning customer for 9+ years, choosing to drive 5 A returning customer for 9+ years, choosing to drive 5 hours to the dealership for my 4th. purchase through Basil Silas says it all about his profess A returning customer for 9+ years, choosing to drive 5 hours to the dealership for my 4th. purchase through Basil Silas says it all about his professionalism, knowledge, courteousness and trust. He helps you choose wisely and never pushes you into buying something! The dealership continues to do a wonderful job and their handling of business has been outstanding during this pandemic era. Thanks to the whole team and specially Basil for once again making this a beautiful experience! More

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Very responsive team. Basil was very helpful and followed up with clarifications as soon as he was asked - about the vehicle options, insurance paper needs, etc. Rob (Finance Manager) was great, too. All pa up with clarifications as soon as he was asked - about the vehicle options, insurance paper needs, etc. Rob (Finance Manager) was great, too. All paperwork was done so quickly and effortlessly. Since desired options/model for our new Cadillac XT4 was not available at the moment, Basil and Jason did great job to locate vehicle in far away dealership just the same day! Follow up after taking the vehicle was also impressive, with Basil’s daily quick calls if everything was OK. Worthy to note a litte concern with Apple CarPlay right after taking the vehicle: as Bluetooth was sporadic while in the dealership, Basil suggested to drop by service department. Shane and Jennifer were so willing to assist. They have given me suggestion to try at home and it worked! All in all, this is the best dealership team I have ever dealt with so far. They treat customers like people first. It looks like their GM Wayne knows the way how to make his people successful. Cheers, More

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Very Good Experience. Highly recommend. Previously purchased a vehicle and their friendly service brought me back to purchase my next vehicle. You won't be disappointed. purchased a vehicle and their friendly service brought me back to purchase my next vehicle. You won't be disappointed. More

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Just bought my 3rd vehicle from Beverly Watt at Budds'. Her absolute commitment to customer service is what keeps me coming back over the past 8 years. I'll definitely be back for my next vehicle. What Her absolute commitment to customer service is what keeps me coming back over the past 8 years. I'll definitely be back for my next vehicle. What a pleasure to work with! Thank you Beverly! More

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I found the dealership very nice and the people were nice to deal with.Not pushy and guided me in the right direction.Basil was a very nice guy to deal with. to deal with.Not pushy and guided me in the right direction.Basil was a very nice guy to deal with. More

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We have been coming to Budd's long before it was a Budd's dealership. I can say that the service and attention we receive has gotten even better (if that were possible). We are on our 5th Cadillac now an dealership. I can say that the service and attention we receive has gotten even better (if that were possible). We are on our 5th Cadillac now and personally this is the 9th vehicle from this dealership. Although our original salesperson had passed on we are so grateful to be working with Basil Silas. He knows what we like, he knows that it must be a fantastic deal for us to buy. Over the years we have also had the pleasure of dealing with Rob Powell who never fails to get things done and save us money when he can. The guys in the service bay are polite and professional. We will be back soon to replace our 2nd vehicle. More

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Very nice and skilled staff, I had the chance to be advised to buy my new car by Mr.Farid whom I recommend. A very professional and passionate sales executive.also, a Great offer bank Finance deal is o advised to buy my new car by Mr.Farid whom I recommend. A very professional and passionate sales executive.also, a Great offer bank Finance deal is offered by Mr.Rob even during this pandemic time, the whole Finance process took only 1 day. Thank you so much, Farid&Rob. More

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Exceptional Buying experience. From the moment we walked in the door, Beverly provided us with the utmost in professionalism and care. As a Salesperon myself, I understand the importance of connection with in the door, Beverly provided us with the utmost in professionalism and care. As a Salesperon myself, I understand the importance of connection with a client - Beverly & her team make that connection a priority. The team was extremely responsive to any and all questions and went above and beyond to make sure we had all the information we needed to make the decision to go with Cadillacan easy one! A+ service!!! More

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Beverly was outstanding from beginning to end. She was able to get me into the vehicle I wanted with financing. I can’t forget Rob Powell for getting the financing approved. Thank You Beverly!! I will be able to get me into the vehicle I wanted with financing. I can’t forget Rob Powell for getting the financing approved. Thank You Beverly!! I will be back in the not too distance future. More

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