Rob Powell | Page 44

High Class Dealership My wife and I purchased a new 2013 Equinox last year from Henry. We decided to purchase another vehicle from Budds' since our first experience was so My wife and I purchased a new 2013 Equinox last year from Henry. We decided to purchase another vehicle from Budds' since our first experience was so memorable. We were impressed with the professionalism of the staff and the positive, friendly and comfortable environment within the dealership. Henry was extremely helpful in assisting my wife and I in finding a vehicle that fit our needs. He helped us pick out the Sonic which was the perfect car for what we were looking for. Henry and Basil both worked together to ensure the delivery of our new Sonic went very smooth. Rob Powell helped us in financing for the vehicle and allowed us to look at any extra add ons for the car. Each staff member worked together to ensure things worked out perfectly. We could not be happier with our purchase and the work that Budds' put in. Our second purchase with Budds' was exceptionally enjoyable just as the first was. We would highly recommend this dealership to anyone who is looking for a new vehicle. Anyone who is buying a new vehicle should feel comfortable and experience the same amount of professionalism as we did. Thank you Budds' Chevrolet and Henry Drodge for helping us with this purchase. Keep up the amazing work! More

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Great Buy Bill & Rob were swift to get me into my new Silverado and made purchasing my first vehicle an excellent experience. They were quick to answer and gave Bill & Rob were swift to get me into my new Silverado and made purchasing my first vehicle an excellent experience. They were quick to answer and gave comprehensive advice and direction based on their experice. Great customer service. More

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Great customer service and quality product After researching and test driving a number of pre-owned vehicles at various GM dealerships, I came across a 2011 Buick LaCrosse at Budds'. I droppe After researching and test driving a number of pre-owned vehicles at various GM dealerships, I came across a 2011 Buick LaCrosse at Budds'. I dropped into the dealer to have a look at the vehicle, and was impressed with the professionalism and friendliness of the staff, as well as the dealership building and showroom. Also, the car I looked at was in very good condition, much cleaner than other CPO vehicles I had looked at and driven at other GM dealerships. Basil Silas, my sales person, was very knowledgeable about the product, warranties, the CPO program, etc.. I decided to purchase the car a few weeks latter, and was ultimately impressed with the price and quality of car that Budds' offered. I also found Rob Powell in the business office to be extremely efficient with providing me with finance options, and following through with relaying information to my insurance company, etc. I would definitely recommend Budds' Chevrolet Cadillac Buick GMC to any one looking for a GM product. David J Etobicoke Ontario More

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Another great experience with Budd's Chev and Farid! It was time to return for a new lease... return the Cobalt and take a look at the 2014 Sonic. Once again, Farid took excellent care of me. He took t It was time to return for a new lease... return the Cobalt and take a look at the 2014 Sonic. Once again, Farid took excellent care of me. He took the time to explain all the features (even though I knew I wouldn't remember them). When I picked up the Sonic, he took time again, to explain things again!! I never felt rushed or that he was anxious to move on. He was patient, informative and very helpful (and friendly). This was another great experience with Budd's Chev and Farid. I would like to add Rob Powell to this..... he took care of the financials in a relatively painless manner! More

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Thank you! What an amazing experience! Thank you Ernest and Rob for going the extra mile and making my husbands surprise birthday present that much more special! What an amazing experience! Thank you Ernest and Rob for going the extra mile and making my husbands surprise birthday present that much more special! I will recommend you whenever I can. Top notch service! More

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Buying my Cruze The thought of visiting dealerships, checking out and test driving vehicles, asking questions, calculating my budget and having to deal with pushy sal The thought of visiting dealerships, checking out and test driving vehicles, asking questions, calculating my budget and having to deal with pushy sales persons (come on, we all think that!!), before deciding on model, year, colour, etc. etc. panic was only one of a myriad of emotions I had to deal with recently! My own car called it quits after 18 years and looking for its replacement seemed to be a worrisome impossibility. I did visit dealerships. I did check out and did test drive some vehicles. And then we visited Budds' Chevrolet Cadillac Buick GMC and met Chris Cheevers. The man knows his cars! His knowledge and professionalism made our visit totally pain free, informative and -actually- quite enjoyable!! Doing business with him was definitely a most pleasant experience. Questions were answered quickly, efficiently and always to the point. Worries and concerns were handled tactfully and delicately. Information was readily available. Every car we inquired about he offered us - VERY patiently! - to test drive. I only test drove two as I had already made up my mind. When I opted for the 2012 Chevrolet Cruze LT, Chris assured me of my choice being the right one for me. Even on delivery day, he made me feel I was the new owner of the perfect car! So far… he is right again!! Thank you, Chris, for the most informative, pleasant and painless experience in car shopping! Effie More

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Lease 2014 Chevrolet Cruise Budds Chev My overall experience,from the reception desk to the completion of,transaction was excellent. The staff were friendly and courteous. Salesman, Bill My overall experience,from the reception desk to the completion of,transaction was excellent. The staff were friendly and courteous. Salesman, Bill Coombe was professional , explained all the options clearly and is a positive representative for Budds. I would definitely recommend both Bill and Budds to my friends More

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Excellent Customer Service I came to Budd's to look at a Camaro. When I arrived I was worried that I'd have someone pressure me - but that fear quickly disappeared when I was he I came to Budd's to look at a Camaro. When I arrived I was worried that I'd have someone pressure me - but that fear quickly disappeared when I was helped out by a gentleman named Basil Silas. He was extremely friendly and helpful. He made the overall experience exciting, fun and without pressure. He was knowledgeable when I had questions and made sure I had the info I requested. I'm glad he helped because he was the best salesman I ever dealt with. He's not like those people you see on TV which I really appreciated. He was real. No tricks. And again, no pressure. He gave me time alone with my family to think about my purchase and didn't make it uncomfortable or awkward in any way. A couple days after I bought the car, Basil called me to make sure I enjoyed the ride and that everything was to my satisfaction. That is some excellent customer service. I have no buyers remorse. I have pride in my new ride and I owe it all to Basil. I'd recommend him to anyone. If I ever buy another car, I am going straight to him. More

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New Chevy Cruze Eco Lease We returned to Budd's to discuss end of lease arrangements (end of lease data June 2014) re our 2011 Chevy Cruze Eco that we obtained 3 years ago thro We returned to Budd's to discuss end of lease arrangements (end of lease data June 2014) re our 2011 Chevy Cruze Eco that we obtained 3 years ago through Budds (salesperson Larry Middleton). We met Bill Coombe who went over a variety of options with my wife and I. Having established that another Cruze Eco was to be the vehicle of choice to replace the current car, Bill explained in great detail, a variety of things we could take advantage of, several of which were not obvious to me when I had configured a replacement vehicle 'on-line'; the 0% lease rate, the 'loyalty bonuses' for repeat customers, the fact that several of the 'options' that had to be paid for in the 2011 model were now included in the 'base' Eco, and we would get a 'gas card'. Having unsuccessfully searched around in the GM database in Ontario for a Cruze Eco in White with no extra options included, Bill showed us a Cruze in the showroom that was configured with one or two options I had not considered in the replacement vehicle. The superior 'Champagne Silver Metallic' color (previously a more expensive option) was now included. The vehicle also came with the Technology Package that includes a back-up camera, and Tire Pressure monitors (something we sadly did not not get in the previous vehicle), and other things. We had kept the 2011 vehicle in immaculate condition, and even though`this winter had been very difficult in terms of keeping the car clean, it was obvious to Bill that it had been well looked after. Bill also indicated that all the stuff that we would have to go through in switching from the 2011 Cruze to the new model would be taken care of by the dealership/GM and the lower lease rate available on the new model would be put in place immediately should we decide to move ahead with a new lease on the showroom model. So we decided to go ahead and went to see Rob Powell, who we had dealt with for the previous car. Rob was excellent too and explained a number of things to us to make us feel even more comfortable about the choices we were making. Although I had wanted a lighter colored interior, the showroom Cruze was black, an issue perhaps in the summer. Rob indicated that if we opted for some window tinting, he would include this option at 'his cost'. This seemed like a great offer and one we gladly accepted. So all in all, this was an excellent experience, and one that was way less stressful than anticipated when we walked into the showroom. All aspects of the change-over were handled very politely and everything from transferring the Car insurance to the new vehicle were explained to us in the simplest manner possible. However, as a result of GM's recall issues, we were unable to collect the car as initially planned, but when we were notified that it was ready for use, we went to collect it only to find that Bill, Rob and their colleagues had obtained for us at no cost, a 1 year extension to the 6 month OnStar turn-by-turn package. It seemed to us there was virtually no end to the effort that all the folks at Budds, but Bill and Rob in particular were prepared to make for us to ensure that we were totally comfortable with the experience of dealing with these folks. Finally when we collected the Car, Bill went through the basic operations of the Technology package and 'paired' our two iPhones with the Bluetooth system in the new Cruze, switched the number plates, and told us he would replace the winter tires on the old vehicle and drop them off at our home. We will most definitely return the this dealership/salesperson in the future after this exceptionally good experience. Rob and Liz Sutherland More

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2014 Chevy Cruze I just bought the car and im really happy whit it! I wantend to share my little story whit everybody,cause in my opinion the overall experience of buy I just bought the car and im really happy whit it! I wantend to share my little story whit everybody,cause in my opinion the overall experience of buying a new vehicle has never been as "smooth "as this time at Budds.Starting from the front desk personal very friendly,a special mention for the sales staff in the person of Bill Coombe which was professional, friendly and very prepared!Thank you mister Robert Powell (business manager)for offering the best financing options to fit my budget.I would definitely recommend this deelership!!! More

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