Rita Dalal | Page 29

SO FRIENDLY The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, i felt comfortable. Any questions i had were answered. I LOVE MY NEW RAV 4 More

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Buying a new car: made easy This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is open and comfortable. You are greeted right away and directed to the right person. Buying a new car is always a challenge. These people help make it a good experience. Gwen Jones went out of her way to help us with our many questions and concerns. She understood when we needed more time, and followed up with us to be sure we were satisfied. Rita Dalal went over the financial information for us, clarifying the numbers and responding to any concerns we had. Finally we were happy with everything and were able to drive our new car home after a very positive experience. More

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Really enjoy my 2019 Rav4 Purchased my last Toyota (Camry) almost 15 years ago at Toyota Town and it has been the best car I’ve owned. After 540,000 km thought it best to look Purchased my last Toyota (Camry) almost 15 years ago at Toyota Town and it has been the best car I’ve owned. After 540,000 km thought it best to look at something new. Natural decision was to go back to Toyota Town and Justin Maki was very helpful. The dealership also has a full range of RAV4s in a full range of colours and trim levels which made the final selection easy. More

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excellent in every respect-will recommend Toyota Town leased a 2019 Corolla-from Sylvia Donovan-absolutely delighted-in every respect i am happy with the purchase-will be recommending her and Toyota Town leased a 2019 Corolla-from Sylvia Donovan-absolutely delighted-in every respect i am happy with the purchase-will be recommending her and Toyota Town at every opportunity-Regards Paul Mackey More

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Best car buying experience ever !!! My family purchased a 2014 Toyota 4Runner from this dealership and the salesman who helped us was Pedram Ebrahimi. By far best salesman ever. He was r My family purchased a 2014 Toyota 4Runner from this dealership and the salesman who helped us was Pedram Ebrahimi. By far best salesman ever. He was really helpful and Knows a lot about the products he’s selling. Definitely will come again and do business with same salesman. More

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Great Customer experience! I would like to appreciate the great service and care obtained from : Mr Baz Afara for being passionate , professional and friendly. Mrs Rita Dalal I would like to appreciate the great service and care obtained from : Mr Baz Afara for being passionate , professional and friendly. Mrs Rita Dalal for the great support and being friendly as well. Mr.Brian for his offers to reach my satisfaction. More

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Just purchased Corolla # 3 I bought my first new car from Ken Yates back in the Summer of 2008 and have just purchased my 3rd new Corolla from Ken and his team at ToyotaTown. M I bought my first new car from Ken Yates back in the Summer of 2008 and have just purchased my 3rd new Corolla from Ken and his team at ToyotaTown. My experiences with purchasing and servicing my vehicles here have always been top notch and, after driving GM vehicles for most of my life, I won't drive anything other than a Toyota now. Ken is knowledgeable, friendly and thorough from start to finish. My new 2019 Corolla has some new safety features and electronics that were explained in detail when I picked up the car. Shout out to Rita Dalal for all of her help with the add-ons that I chose and processing the paperwork was quick and relatively painless (always a little pain when financing a new car). I wouldn't deal anywhere else, thanks again Ken & Rita ! More

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Great Service and team work I started very lightly looking at new vehicles and met with a sales person and test drove several vehicles. There was no heavy pressure, but there wa I started very lightly looking at new vehicles and met with a sales person and test drove several vehicles. There was no heavy pressure, but there was good followup with me by phone and email. I took a while to decide and went back in several times. When my original sales person was not available because I had not made an appointment, another sales person stepped in to help, again with no pressure. The day that my new Highlander was ready for delivery my original sales person (Justin Maki) was unavailable due to illness. I was very impressed with how well his colleague (OV Khalili) stepped in to provide for a smooth delivery. Dealing with Rita Dalal for the financial services end of things was very pleasant as well. I've dealt with ToyotaTown since buying my 2009RAV and have been very happy with their people and their service. More

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Great Experience...Thanks Chad.. Thanks Rita Just purchased a new 2019 RAV4 XLE. My Sales person, Chad Marques displayed comprehensive and detailed knowledge of the particular RAV4 that we ended Just purchased a new 2019 RAV4 XLE. My Sales person, Chad Marques displayed comprehensive and detailed knowledge of the particular RAV4 that we ended up purchasing. He was extremely professional and very enthusiastic about the product. His conduct throughout the entire sales experience put me at ease. I wish that all my vehicle purchases in the past were as pleasant as this was. One concern for me was that on the day I picked up the RAV4 it was raining hard all day. After finalizing all the applicable paperwork inside, Chad had to put on my plates and walk me through the acceptance of the vehicle outside. Toyotatown should have a standing operating procedure for inclement weather. " In inclement weather, move it indoors". More

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First time buyer! I got a Toyota vehicle for the first time and I am very please with the service. Chad Marques made me feel very confident in my purchase, he is very I got a Toyota vehicle for the first time and I am very please with the service. Chad Marques made me feel very confident in my purchase, he is very professional and understandable, he gave me the opportunity to Express what I need it and I got the best result.. kuddos to you Chad, my family and I are very have with our RAV4... Toyota should have more people like you... Amazing job!!!!! Also I want to Thank Rita Dalal for all her help, an amazing person ready to work and help!!!! Rhank you so much for everything you did to get me this purchase so smooth, you guys make the best team ever... I will def. Recommended you both in a heartbeat... More

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