Rick Morgan | Page 2

On line booking was easy and apt time I needed was available went right in quick lane and job done in no time, had a chance to look around some new stock in the showroom to pass the time. Will use aga available went right in quick lane and job done in no time, had a chance to look around some new stock in the showroom to pass the time. Will use again for sure. More

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READ YOUR CAR FAX! ! I have bought about 8 vehicles from Zender over the years without much trouble. I usually don't read the paperwork too closely, like everyone else. ! I have bought about 8 vehicles from Zender over the years without much trouble. I usually don't read the paperwork too closely, like everyone else. This time, it bit me! $13k damage from a front end collision! I had no idea till months later, steering issues, dangerous to drive, and I'm super upset! I will never “Return to Zender” again. Who would want their kid driving a dangerous vehicle? I was quintessentially called a liar by Shane Zender when he claimed I was told about the accident at time of purchase, which I was not. Truck is dangerous to drive. The salesman will not tell you about damage to the vehicle till long after you've signed the paperwork. READ THE CARFAX PLEASE. When I spoke to Rick the manager of the mechanic departments he claim there is nothing in the system and he had never even heard of the problem which was a lie as well. The service advance track warning system light comes on repeatedly and all they do is reset the computer every time I bring it in without trying to fix anything in reality. The truck steers weird and pulls to the left randomly which is extremely dangerous on the highway. Probably been in six times over the matter and absolutely the last place I will ever go to buy or service a vehicle again and I go through a lot of vehicles. On average I buy a vehicle every 3 years. Shane Zender told me to "do whatever I have to do" so I think I'm even gonna put an ad in the paper locally and other areas to try and warn other people from going through what I am. Absolutely pathetic and dirty pool. Search me and message me on LinkedIn if you want more information. More

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Timely service, accommodating Quality work. Met their stated goal in terms of when the vehicle repairs would be completed. Met their stated goal in terms of when the vehicle repairs would be completed. More

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Easy to set up service appointment. Team was ready and provided a ride. Contacted me when the work was complete. Team was ready and provided a ride. Contacted me when the work was complete. More

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Great service and fast,staff ready to help and explain about service any questions we have about service any questions we have More

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The people are very pleasant and knowledgeable. Fortunately they were not very busy so I was in and out quickly. Fortunately they were not very busy so I was in and out quickly. More

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What a great store ! Quick service , friendly professional staff and a clean welcoming building . I totally trust them to do a fantastic job. Quick service , friendly professional staff and a clean welcoming building . I totally trust them to do a fantastic job. More

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Staff very friendly and helpful, very happy with the service from all, trust and respect everyone here at Zender service from all, trust and respect everyone here at Zender More

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The service was prompt and the work done was well explained upon completion. The work was done as requested. explained upon completion. The work was done as requested. More

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January 29 2029 I have a premium package on my ford350 diesel truck , I took it to sender ford for recalls .... now remember I have bumper to bumper coverage which co I have a premium package on my ford350 diesel truck , I took it to sender ford for recalls .... now remember I have bumper to bumper coverage which cost me thousands of dollars , they called. Me to say my running boards was not covered and I had to pay $165 plus labor plus grease which was another 39 dollars , I had a very high bill time I was finish ... I called the ford company in Toronto and explain they said yes I was covered , but nothing they could do for me cause my truck was out of the shop and paid for ,,, my point is why pay for warranty when you have dealers out there like zender ford who I out there to get your money .. guys don’t go and buy from those people they are there to take your money not to help you . My rant for the day .. they will never get another bet of work from me again goood luck More

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