Rej Bremaud | Page 2

Worst experience I ever had Brought my car in for service, they had it for four hours and only did half of the items I wanted, they ended up charging me for work that was not com Brought my car in for service, they had it for four hours and only did half of the items I wanted, they ended up charging me for work that was not comply. STAY AWAY from this dealership More

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TRUST I took my Lincoln MKX in for an oil change and a bulb replacement in my front turn signal light to Mid-Town Ford instead of Capital Ford-Lincoln becau I took my Lincoln MKX in for an oil change and a bulb replacement in my front turn signal light to Mid-Town Ford instead of Capital Ford-Lincoln because they were closer. When I went to pay the bill, they told me they had done only the oil change and I would have to schedule another appointment for the bulb replacement because it would involve taking part of the front bumper apart. They gave me a written estimate for $150 labour plus the cost of the bulb. Since I didn't have my work schedule with me, I didn't make the appointment and promptly forgot about it (my wife drives the MKX more than I do). For the next oil change, my wife made an appointment at Capital Ford-Lincoln, so I asked her to find out about replacing the bulb there. Capital told her they could replace the bulb at the same time as the oil change and charged her $10 plus the cost of the bulb. That's not a typo- TEN DOLLARS instead of $150!! Would we go back to Mid-Town Ford for anything - NEVER! Kudos to Capital Ford-Lincoln- a dealership you can trust! More

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Amazing crew I've been with you for 9 years! I have been dealing with Rej for 9 years - he is amazing and provide the best customer service and education about my vehicle I feel confident that my I have been dealing with Rej for 9 years - he is amazing and provide the best customer service and education about my vehicle I feel confident that my vehicle is getting the best service! More

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MKX Service Booked our service appointment on line, prior to our appointment we noticed 2 additional issues. Rej took care of all of the issues that we brought f Booked our service appointment on line, prior to our appointment we noticed 2 additional issues. Rej took care of all of the issues that we brought forward. Rej is always available to answer any issues or concerns and always ensures that the service is completed in a timely manner. Always a pleasure to speak with Rej and to have his experience with vehicle service assist us. More

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prices cheaper parts and better warranty found elsewhere,run up your bill like they have a quota (river city worse)..use a mom and pop,save hundreds cheaper parts and better warranty found elsewhere,run up your bill like they have a quota (river city worse)..use a mom and pop,save hundreds More

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Oil change and complete maintenance check I was very pleased with my experience at Capital Ford and Lincoln. I car was taken in as soon as I got there and all the work was done in the length I was very pleased with my experience at Capital Ford and Lincoln. I car was taken in as soon as I got there and all the work was done in the length of time that was given to me. Thanks again to great service. More

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Lincoln trim warranty Reg is very meticulous and thorough; takes the time to analyze the problem... I like that! Give him a raise! Give him a huge raise! Reg is very meticulous and thorough; takes the time to analyze the problem... I like that! Give him a raise! Give him a huge raise! More

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Service at capital is fantastic , working with Reg is a pleasant part of my day he is respectful knowledgeable and gets right to the point and follows up at capital is fantastic , working with Reg is a pleasant part of my day he is respectful knowledgeable and gets right to the point and follows up More

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Service Issue I purchased a brand new Ford Edge in 2014 from Capital, took it exclusively to Capital for all the regular maintenance and servicing. The 3 days after I purchased a brand new Ford Edge in 2014 from Capital, took it exclusively to Capital for all the regular maintenance and servicing. The 3 days after the 3 year warranty expired we brought the vehicle in because it was making a odd sound in the back, we were told it was because the roters were rusted and the brake pad were close to needing to be replaced. As a result it damaged the right rear Calper. I understand that regular maintenance is required but when I bring my vehicle in for the regular maintenance and servicing I expect it to be done and unfortunately that was not the case with Capital. The last 2 times I brought it in it was discovered they did not check much of anything which resulted in the damage if the vehicle. I was trusting them to tell me when things needed to be done and unfortunately they failed to do this when I was paying them to service the vehicle. Now they want to charge me for everything because I’m 3 days over the warranty. Just another example of why the car industry has such a poor reputation and why people like me have no faith or trust in them to do the right thing. More

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Tire change Came to the dealership to purchase a tire for my Edge and have the tire installed. As usual Rej was terrific. I’m glad Rej is there for my car service Came to the dealership to purchase a tire for my Edge and have the tire installed. As usual Rej was terrific. I’m glad Rej is there for my car service needs. More

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