Peter Erasmus | Page 6

new Car Purchase Being somewhat nervous on purchasing my very first new car the Honda West sales staff made me feel at ease and relaxed and walked me through everythin Being somewhat nervous on purchasing my very first new car the Honda West sales staff made me feel at ease and relaxed and walked me through everything in a professional and helpful manner letting me know all my options. Thank you Carla and Matthew for making it a fun experience. What a beautiful car! Honda Civic Touring. My dream car for a long time! More

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The best of service The service was just great, I would deal with Honda West again. I am very happy with my purchase of the 2007 Pontiac G6. This was a five star purchase The service was just great, I would deal with Honda West again. I am very happy with my purchase of the 2007 Pontiac G6. This was a five star purchase that I made. Thank you Brice and Peter, have a great day, Henry St. Jean More

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Our second purchase and great experience - again We purchased a new CRV in 2010; just a dream to drive. When it was time to become a two-car family there was no question we were heading back to Honda We purchased a new CRV in 2010; just a dream to drive. When it was time to become a two-car family there was no question we were heading back to Honda West. Jeremy was great to work with and took very good care of us. Extremely satisfied. More

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hoda west is the best so far The salesman, Jeff, is very nice, professional and patient. The whole team is great to deal with. Honda west provided a loaners car to me before the d The salesman, Jeff, is very nice, professional and patient. The whole team is great to deal with. Honda west provided a loaners car to me before the delivery. Overall it's great to work with Honda west. More

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I love Pilots (the SUV that is) Needed a larger size SUV for work. Found Honda Pilot, got a great deal and was treated very profesionally. The dealership as a whole is a terrific Needed a larger size SUV for work. Found Honda Pilot, got a great deal and was treated very profesionally. The dealership as a whole is a terrific. Friendly, knowledgeable, efficient and classy. It was fun to be there. Dodge dealers could take lessons from you. More

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Got what I had been looking for I had searched for over 8 months for a specific car at a specific price point and found it here! Great customer service and work! I had searched for over 8 months for a specific car at a specific price point and found it here! Great customer service and work! More

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New Car Purchase We had driven two hours to look at some used cars that the dealership had on the website. Our salesperson, Jocelyn Barton, was ready for us when we a We had driven two hours to look at some used cars that the dealership had on the website. Our salesperson, Jocelyn Barton, was ready for us when we arrived. Unfortunately, Honda West must have an excellent reputation because all three cars that we were going to look at sold in less than 24 hours! Just to see how it felt to drive a Honda Civic, Jocelyn had me drive a demo. After talking with her about the prices we ended up purchasing a brand new 2014 Honda Civic must to my delight! Gabe was great in finance to get us rolling and Peter in finance was wonderful to us when we arrived to pick up our car a week later to finish up our paper work. Was it worth the two hours drive to buy a car - yes it was. Price did not compare to what we had been looking at in our own area and the service we received was excellent. More

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Professional, Courteous and Friendly Service This is the second Honda CR-V I have purchased at this dealership. On both occasions, I have experienced professional, knowledgeable, and friendly ser This is the second Honda CR-V I have purchased at this dealership. On both occasions, I have experienced professional, knowledgeable, and friendly service from all parties involved, especially Jocelyn Barton. I strongly recommend this dealership to anyone considering purchasing a Honda vehicle!!! More

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Our fourth Honda from this dealership We've purchased four Honda vehicles from this dealership over the course of almost two decades; a civic, two Elements and a CRV. Each time, it's been We've purchased four Honda vehicles from this dealership over the course of almost two decades; a civic, two Elements and a CRV. Each time, it's been a very smooth process. These people know their business and it shows. you'll be in good hands if you go here. In our case, we'd done our homework prior to stepping in the door so we knew the model and trim, and only needed to work on price and accessories. Although passing on several of the options they offered, we did purchase a four product accessory package. In fine tuning that package, they were responsive to our follow up e-mails, which is very much appreciated. The only suggestion I would have is to offer clients the option of going paperless. Before they leave, ask them if they'd prefer the collection of documents from the purchase process be scanned to PDF and emailed along with hyperlinks to the vehicle specific manuals and warranties for the convenience of the customer. In my case, I had to ask for some documents to be recopied as they were of such poor quality I couldn't read them. Although hard copies are likely preferred by most customers and legally required, my guess would be that soft copies are preferred (or at least very much appreciated) by the younger and/or computer literate demographic. It's something to consider. In the big picture, these guys did great. Keep up the good work, and we'll keep buying Hondas! More

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Great experience at Honda West Was looking to buy a used, low-mileage Honda. I've always heard great things about Honda West. Jesse Boyd (sales) listened carefully to what i wante Was looking to buy a used, low-mileage Honda. I've always heard great things about Honda West. Jesse Boyd (sales) listened carefully to what i wanted and needed and showed me several cars that fit the bill. The cars i looked at were in immaculate condition and very competitively priced. They could answer all my questions. I'm really happy with the Honda i purchased last week and with the service i've received. The incredible warranty package tells me they will totally stand behind their product. Peter Erasmus was great at explaining all my warranty and other options. More

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