Paige Shelton
Paige Shelton at Grande Prairie Volkswagen
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Paige Shelton | Page 12

Sales/Leasing Consultant

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.9
127 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

5 yrs, 11 mos

4.9

127 Reviews

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127 Reviews of Paige Shelton

December 03, 2020

Dealership Rating
Employee Rating

Paige was super knowledgeable and helpful about Tiguan I wanted. Free he manager was amazing at getting us the deals we were looking for, and Michael was great with our financing process! Thanks so much guy More

by Leasha
Recommend Dealer
Yes

November 18, 2020

Dealership Rating
Employee Rating

Paige was amazing to make a deal with! She put in the hard work and got us exactly the vehicle we wanted for a great price. Very informative when explaining the highly advanced technology the Atlas has t More

by Chantal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2020

Dealership Rating
Employee Rating

Extremely happy and in love with my new Tiguan I got through Paige!! Highly recommend her to anyone looking for a new vehicle! Super professional and very friendly! Thank you again Paige for the amazing More

by Nevada Hutchison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 03, 2020

Dealership Rating
Employee Rating

Very good buying experience with Paige, very attentive and listened to our needs, even after the “deal was done”. Thx Paige, we will recommend you to our friends :-) More

by Ted
Recommend Dealer
Yes

August 26, 2020

Dealership Rating
Employee Rating

Second vehicle purchase through Shawn, he's a good dude. He will make your buying experience a good one. Very happy with the dealership in GP overall More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Madison Stoddart , Daniel Bartlett

August 13, 2020

Dealership Rating
Employee Rating

I am extremely disappointed with the service at a Grande Prairie AB Brad has promised to call and update me but will take an average of 3 weeks to get back to me and he never seems to know what the issue More

by Jessica
Recommend Dealer
No

Other Employees Tagged: Brad Larson , Daniel Bartlett

Aug 14, 2020

Grande Prairie Volkswagen responded

Grande Prairie Volkswagen participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry to hear that we let you down. After investigating your concerns with the service manager, I would like to offer you our sincerest apology for the lack of communication on our side. Unfortunately, there were a few factors that did prolong the repairs to your vehicle, as previously explained to you. Grande Prairie Volkswagen is obligated to follow Volkswagen Canada protocol regarding vehicles that are out of warranty and require special consideration for goodwill assistance from Volkswagen Canada. The original approval from Volkswagen Canada was for 70% of the repair cost. Grande Prairie Volkswagen fought on your behalf to obtain 80% coverage. Regrettably, it took longer than anticipated to secure this special approval. Gathering and verifying service records also held up this process. Grande Prairie Volkswagen have done their best to eliminate as much inconvenience to you as possible by providing you with a loaner vehicle. Should you wish to further discuss your concern, please reach out to the general manager, Mr. Burrell. He would welcome the opportunity to further discuss your experience at our dealership so we can learn where we can make further improvements to our customer experience, 780.532.7222. Thank you for bringing your concern to our attention as it is Grande Prairie Volkswagen intention to provide the best customer experience possible 100% of the time.

July 09, 2020

Dealership Rating

I loved buying this car through Paige. I think she has a tough job and she did awesome! She’s Approachable and helpful without being pushy. I especially like the fact i can text her with my dumb questions!! More

by Carla B
Recommend Dealer
Yes

July 06, 2020

Dealership Rating
Employee Rating

Fantastic Experience! We went in to look, and bought a vehicle! Never once did we feel pressured to buy. Paige was very helpful and knowledgeable, she knows her Volkswage More

by Brad & Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Madison Stoddart , Drew Pearson

June 17, 2020

Dealership Rating
Employee Rating

The dealership was nice and clean, everyone was friendly. Only reason I didn’t give it full stars is because I think my trade in amount could have been a little better on their end. That had nothing to do wi More

by K Shmyr
Recommend Dealer
Yes

May 05, 2020

Dealership Rating
Employee Rating

She is really helpful and main thing she always attend customer with smile on her face and ofcourse always available for any assistance regarding vehicle. More

by Sharmajag
Recommend Dealer
Yes

Other Employees Tagged: Philippe Beaupre

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