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Mitch Gallant
Mitch Gallant at Capital Ford Winnipeg

Mitch Gallant

General Manager

Capital Ford Winnipeg

555 Empress Street
Winnipeg, MB R3G 3H1

not yet
rated
2 Reviews

Dealership Experience

15 yrs, 9 mos

2 Reviews of Mitch Gallant

July 26, 2018

Dealership Rating
Employee Rating

"Professionals"

- Dr Tim

I just wanted to let everyone there know what an exceptional job that the bodyshop team did when I brought in my Mercedes for repair. Starting off in a terrible mood after being rear ended, I was talked down by Lonnie and Randy. They assured me that this facility had the technology and talent to bring my baby back to original condition. They made me feel confident that I was in good hands. I returned when the parts had arrived. It took a while, but I expected that with Mercedes. The Foreman went over the vehicle with me and addressed my concerns over how the colour would match. He was very empathetic towards my situation and explained the process of blending adjacent panels as well as what needed to be done to my car to make sure of a seamless repair. He was an absolute pleasure to deal with and took the time to make sure all my questions were completely answered and that I was satisfied before any of the work had even begun. First impressions of this facility were already surpassing any expectations I had of what a "bodyshop" was supposed to be. The back was surprisingly clean and organized, and the staff were polite and helpful. I was put in to a rental car for the duration of the repair to my vehicle. I was told to expect the repairs to take roughly a week. Six days later it was complete! What a great job. The paint was perfect and the gaps were tight, just like a Benz should be. I could not have asked for this interaction to be any smoother. This crew runs their process like a well oiled machine and the quality of people here are second to none. I will not hesitate to send any friends, family, or clients to Capital Collision Centre.

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Recommend Dealer
Yes

Other Employees Tagged: Lonnie Feculak , Randy Girden

August 18, 2016

Dealership Rating
Employee Rating

"I got new friends!"

- Russ

This was the greatest experience that I have ever had buying a new vehicle. Eric is a very professional guy, he never tried to sell me something I didn't want. He just wanted to get me into the vehicle that I wanted. My F150 XLT is a super nice truck and all my friends like it too. When I was at the dealership, I had a chance to walk around and check out other vehicles and I fell in love with a car that I will hopefully be buying in the spring from Capital Ford. Great job guys, you sold me! Thanks Russ

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Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Reece, Shane Mullally

Sep 19, 2016

Capital Ford Winnipeg responded

Thank you for the positive feedback, Russ! It’s great to hear that you enjoyed your time with us. We look forward to seeing you again! Happy driving -Morgan

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