Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 82

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
909 Reviews
4.8

909 Reviews

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909 Reviews of Misty Osborne

December 14, 2021

Dealership Rating
Employee Rating

I do not have a problem with Kia customer service ‘ the people are very helpful and polite’ enjoy being a kia customer! Thanks More

by Nette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Regal Kia Lakeland responded

Thank you 😁

December 10, 2021

Dealership Rating
Employee Rating

Great service ,kept me informed about the service and offered to give me a ride More

by mrbobrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Regal Kia Lakeland responded

Thank you!

December 09, 2021

Dealership Rating
Employee Rating

Excellent personnel and serviceThe customer area Excellent personnel and service The customer area comfortable with snacks and coffee available. Very clean More

by dsoles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Regal Kia Lakeland responded

Thanks for choosing Regal!

December 08, 2021

Dealership Rating
Employee Rating

The worst dealership to get good service . Seems they do not care anything about the customer and their problems More

by Nolandwain1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Dec 13, 2021

Regal Kia Lakeland responded

We care about all of our customers and their needs. I see you gave Misty 4 stars, but your experience only 1. Please contact Customer Service Manager, Alaina Southern at 863-333-4633 to share more about your experience.

December 08, 2021

Dealership Rating
Employee Rating

Called, scheduled appointment (very easy). Got a reminder call the day before. Showed up, took 45 minutes and all done. Even offered snacks and beverages. Very kind staff. More

by rrichards32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jan 05, 2022

Regal Kia Lakeland responded

Thanks for the feedback!

December 08, 2021

Dealership Rating
Employee Rating

Misty was extremely informative and helpful - even walked me to my car and chatted with me! More

by rayepaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Regal Kia Lakeland responded

She's great! Thanks for choosing Regal KIA

December 03, 2021

Dealership Rating
Employee Rating

I came to visit because of a fuel door issue. That issued was solved (new part ordered), and I was out withing 45 minutes after having an unscheduled oil change. The young lady is incredible! More

by lvpjr63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Regal Kia Lakeland responded

Thank yoU!

November 30, 2021

Dealership Rating
Employee Rating

They found the problem I needed found now I just hope when I pay $700 to fix a problem that should be covered on a Kia van with only 56000 Miles. I'll never buy another Kia.. More

by BOBOPPERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Dec 01, 2021

Regal Kia Lakeland responded

Mr. Opperman, We understand your frustration. Unfortunately, we as a dealership do not dictate what is cover under warranty. Hopefully the repairs will get you back on the road in no time!

November 30, 2021

Dealership Rating
Employee Rating

Excellent Service in a timely manner, also able to schedule the appointment within in a short time. Regal is Awesome More

by omarimama98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Dec 01, 2021

Regal Kia Lakeland responded

You are awesome! Thanks for choosing Regal KIA!

November 30, 2021

Dealership Rating
Employee Rating

I typically loathe the entire car buying experience, but Greg made it painless… dare I say enjoyable? Anyone who’s ever purchased a car knows that it takes all day, but as the old saying goes: “Time flies w More

by xLaurenx919
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt , Stan May

Dec 01, 2021

Regal Kia Lakeland responded

Lauren, thank you for sharing your experience with us! We are so happy you came to Regal KIA & hope you and your son are enjoying your new 2022 KIA Telluride!! We are here if you need anything 😁

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