Misty Osborne | Page 81

Kia has always been my go to but I go for the service! Everyone there is well experienced and I trust them! Thank you!! Everyone there is well experienced and I trust them! Thank you!! More

by DDELASHAW Verified Customer Verified Customer

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Great experience had regular appointment oil change. Also took care of recall service at same time and finished early. Also got car wash everyone very professional and friendly sat out4side in rock Also took care of recall service at same time and finished early. Also got car wash everyone very professional and friendly sat out4side in rockers but could have used a cushion for my old bones. More

by beachnutt00 Verified Customer Verified Customer

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Amazing & efficient service! The staff took my last minute appointment & saved me from worries during the holidays. minute appointment & saved me from worries during the holidays. More

by ROSIE_WILLIAMS Verified Customer Verified Customer

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They to extra care in explaining what would be done, and how long. the experience was AAA, we’ll come back for next car sale Right here at Regal in Lakeland… good job guys!! how long. the experience was AAA, we’ll come back for next car sale Right here at Regal in Lakeland… good job guys!! More

by DOUGLASCOLE77 Verified Customer Verified Customer

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We have purchased 3 vehicles from here in the last 2 years. Great job! Very friendly. years. Great job! Very friendly. More

by JHPOWELL57 Verified Customer Verified Customer

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10 o’clock appointment- took 2 hours and 15 minutes to get the oil change and tires rotated. When I approached service desk, keys were there… then car was pulled up for me and I waited another 15 stuck be get the oil change and tires rotated. When I approached service desk, keys were there… then car was pulled up for me and I waited another 15 stuck behind a car in the bay, just sitting there and could not leave. Not a good day for customer service. More

by Tatumjeannin11 Verified Customer Verified Customer

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Anytime service was needed, I had no problem getting an appointment. Service rep always keeps you up to date on progress. Work is always done right the first time. We are snowbirds and I actually plan sche appointment. Service rep always keeps you up to date on progress. Work is always done right the first time. We are snowbirds and I actually plan scheduled service so we are in Florida and I can use Regal. This time I had a tire issue needing immediate attention. I called and they told me to bring it in without a prior appointment. They promptly fixed the tire. They were busy with scheduled work. But, they treated me as if I was their only customer. I am a very satisfied customer! . More

by ROBERTANDJUDIE Verified Customer Verified Customer

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Service representative was very cordial and helpful. Service was provided in an efficient manner and put an emphasis on what the vehicle needed to maintain satisfactory operating performance. Service was provided in an efficient manner and put an emphasis on what the vehicle needed to maintain satisfactory operating performance. More

by andrew77 Verified Customer Verified Customer

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I came into the dealership with no past experience with Kia. I was blessed with the help from Misty as my service advisor. I chose to wait while the car was being serviced. Misty keep me updated on every a Kia. I was blessed with the help from Misty as my service advisor. I chose to wait while the car was being serviced. Misty keep me updated on every aspect of the service, including the recall that I had no idea was needed. I’m 57 years old and have taken several vehicles in for service, I can honestly say that I have never felt more informed then I experienced. Misty needs to be recognized as an example for all service advisors to follow. More

by rcmjr2181 Verified Customer Verified Customer

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Been struggling to get my car fixed for months now with the same issue. Kia motors is giving the run around about why they can’t fix it. Manager is trying to help. Just sick of going through the same issue the same issue. Kia motors is giving the run around about why they can’t fix it. Manager is trying to help. Just sick of going through the same issue over and over when my car is still under warranty. More

by ARMiller Verified Customer Verified Customer

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