Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 91

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
909 Reviews
4.8

909 Reviews

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909 Reviews of Misty Osborne

August 13, 2021

Dealership Rating
Employee Rating

Regal Kia has a great and friendly staff they treat me like Family every visit I have a great experience. I do all my business at Regal Kia More

by Mistynicole13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 16, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal KIA we appreciate you!

August 12, 2021

Dealership Rating
Employee Rating

Customer service was great! Everything was done in excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. More

by yodiwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 16, 2021

Regal Kia Lakeland responded

Thank you we look forward to servicing your vehicle again in the future.

August 12, 2021

Dealership Rating
Employee Rating

It was fine. Person who assisted was helpful. Service was quick. I don't have any complaints about my visit. I was satisfied with experience. More

by Autumn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Regal Kia Lakeland responded

Happy to hear! Thanks for choosing Regal!

August 11, 2021

Dealership Rating
Employee Rating

Very pleasant experience for our first oil change. Very quick and thorough. Prompt to meet us at the door and very accommodating while we waited More

by Dantebells2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willy Moreira

Aug 18, 2021

Regal Kia Lakeland responded

That's great! We look forward to seeing you next time

August 11, 2021

Dealership Rating
Employee Rating

My advisor, Misty is great, the communication and My advisor, Misty is great, the communication and service was outstanding. Vehicle was cleaned and the service didn't take long at all. Everyone ther More

by kc6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

August 05, 2021

Dealership Rating
Employee Rating

They lied about the work the did. They lied about how long parts were taking. Very unprofessional got upset when i told them i wanted my car moved from their dealership and brought to crown kia. Said my More

by RENNITY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 18, 2021

Regal Kia Lakeland responded

Thank you for your feedback.

July 30, 2021

Dealership Rating
Employee Rating

Asked for tires to be rotated and don't think they were. They pulled off the old oil change sticker on windshield and left sticky glue on windshield. The free car wash was less than free, had to go get car More

by CINDIC7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 02, 2021

Regal Kia Lakeland responded

We are disappointed to see that your visit was less than satisfactory. Could you please provide your contact information so we can access your records and look into this further? reply back privately or email Customer Service Manager, Alaina Southern at alaina.s@regallakeland.com.

July 29, 2021

Dealership Rating
Employee Rating

I own a 2011 Kia Sportage that I purchased new from Regal Kia back in 2011. I have always brought it to Regal Kia for service. They have a super friendly staff. They don't try to push unnecessary service on More

by Z06DADDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Jul 30, 2021

Regal Kia Lakeland responded

That's fantastic, we hope you enjoy your Sportage for another 170k miles :)

July 28, 2021

Dealership Rating
Employee Rating

The staff are always prompt, efficient and kind. A pleasure to work with. Someone is always ready to greet me when I pull in and ask how they can help. More

by TMINCEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Kelsey Johnson

Aug 18, 2021

Regal Kia Lakeland responded

Thank you, see you next time :)

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