Justin has really grown into a superstar employee.
He is helpful and respectful. He kept me updated throughout the whole process.
He is helpful and respectful. He kept me updated throughout the whole process.
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by huddle1032
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Regal Kia Lakeland responded
Thank you for highlighting Justin’s dedication during your Kia EV9 service. It’s wonderful to know he kept you informed and treated you with respect. We look forward to assisting you again.
Misty consistently provides excellent customer service.
Every time I visit, I am treated with courtesy, professionalism, and respect. The staff is always attentive, knowledgeable, and willing to go the ext
Every time I visit, I am treated with courtesy, professionalism, and respect. The staff is always attentive, knowledgeable, and willing to go the extra mile to ensure a positive experience. I look forward to returning in the future.
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by ncn980004_3
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Regal Kia Lakeland responded
It’s wonderful to hear that Misty’s courtesy and professionalism have made each visit a positive one. We appreciate your trust in our Kia team and are glad we could provide attentive and knowledgeable service. We look forward to welcoming you back for your next appointment.
I went for the usual maintenance on my car and Misty was
a wonderful help with getting my warranty to cover some of the maintenance. Im young and don’t know anything about dealerships or maintenance so it w
a wonderful help with getting my warranty to cover some of the maintenance. Im young and don’t know anything about dealerships or maintenance so it was great to have someone on my side to guide me through. Will definitely be requesting her for future visits!
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by camrynwizda
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Regal Kia Lakeland responded
It’s wonderful to hear Misty guided you through the warranty coverage and simplified your maintenance visit. We appreciate you trusting us with your Kia Soul. We look forward to having Misty assist you on your next visit.
I have been going to Regal KIA now for over 5 yrs and
have always had a wonderful experience!! Misty is an excellent worker
have always had a wonderful experience!! Misty is an excellent worker
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by acwdotcom
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2026 -
Regal Kia Lakeland responded
Thank you for trusting us with your Kia for over five years. Misty will be proud to hear your praise. We look forward to welcoming you again when your Kia needs service.
We had a great experience very short time to make a deal
thank you again
thank you again
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by Michaelgoulet1954
Verified Customer
Verified Customer
Mar 27, 2026 -
Regal Kia Lakeland responded
Thanks for letting us know about your visit. We’re glad buying your Kia Carnival was so speedy and that you had a positive experience. Enjoy your new vehicle, and feel free to reach out if anything comes up.
Misty is a wonderful person and has awesome customer
service. She's very attentive and compassionate
service. She's very attentive and compassionate
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by Shannon Steward
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
Regal Kia Lakeland responded
Thank you for noting Misty’s attentive and compassionate service during your Kia Telluride visit. We’re delighted she could provide the care you deserved and we look forward to supporting you on future maintenance visits.
The dealership is very well ran,customer service is
exceptional. Misty,could answer any questions I had. The shuttle driver was very nice. Thanks for your excellent service.
exceptional. Misty,could answer any questions I had. The shuttle driver was very nice. Thanks for your excellent service.
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by LANAELDER2
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Misty Osborne
Mar 24, 2026 -
Regal Kia Lakeland responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Misty here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.
Mar 24, 2026 -
Regal Kia Lakeland responded
Hi Lana! We’re pleased to hear our team provided helpful and friendly service during your visit. We'll pass along your kind words to Misty. Thanks for choosing Regal Kia!
Mar 22, 2026 -
LANAELDER2 responded
Exceptional service, customer service is very knowledgeable, Misty was rep.she knew her job very well.
Service was fast and friendly.
Out in less than an hour. Thank you so much
Out in less than an hour. Thank you so much
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by fharris22554
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2026 -
Regal Kia Lakeland responded
It’s wonderful our team got you back on the road in under an hour with a friendly touch. Jeremy and Misty enjoyed taking care of your Kia. We look forward to your next visit.
Always good servuce.
I've been dealing with Misty the last several visits for service. She's always great to work with. Attentive and informative.
I've been dealing with Misty the last several visits for service. She's always great to work with. Attentive and informative.
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by tcspooner
Verified Customer
Verified Customer
Other Employees Tagged:
Misty Osborne
Mar 20, 2026 -
Regal Kia Lakeland responded
Thank you for sharing your experience and for your continued trust in our service for your Kia Telluride. We’re delighted Misty has provided attentive, informative care on each visit and we look forward to assisting you again.
The staff have been courteous and professional when
bringing my vehicle in for service. The inspections are throughal.
bringing my vehicle in for service. The inspections are throughal.
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by ncn980004_3
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2026 -
Regal Kia Lakeland responded
Thank you for highlighting Misty’s courteous and professional service during your Kia Sorento visit. We’re glad the inspection met your expectations. We look forward to helping you again.