Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
887 Reviews
4.8

887 Reviews

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887 Reviews of Misty Osborne

April 01, 2026

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Employee Rating

Justin has really grown into a superstar employee. He is helpful and respectful. He kept me updated throughout the whole process. More

by huddle1032
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 01, 2026

Regal Kia Lakeland responded

Thank you for highlighting Justin’s dedication during your Kia EV9 service. It’s wonderful to know he kept you informed and treated you with respect. We look forward to assisting you again.

March 31, 2026

Dealership Rating
Employee Rating

Misty consistently provides excellent customer service. Every time I visit, I am treated with courtesy, professionalism, and respect. The staff is always attentive, knowledgeable, and willing to go the ext More

by ncn980004_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Regal Kia Lakeland responded

It’s wonderful to hear that Misty’s courtesy and professionalism have made each visit a positive one. We appreciate your trust in our Kia team and are glad we could provide attentive and knowledgeable service. We look forward to welcoming you back for your next appointment.

March 31, 2026

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I went for the usual maintenance on my car and Misty was a wonderful help with getting my warranty to cover some of the maintenance. Im young and don’t know anything about dealerships or maintenance so it w More

by camrynwizda
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Regal Kia Lakeland responded

It’s wonderful to hear Misty guided you through the warranty coverage and simplified your maintenance visit. We appreciate you trusting us with your Kia Soul. We look forward to having Misty assist you on your next visit.

March 28, 2026

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I have been going to Regal KIA now for over 5 yrs and have always had a wonderful experience!! Misty is an excellent worker More

by acwdotcom
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2026

Regal Kia Lakeland responded

Thank you for trusting us with your Kia for over five years. Misty will be proud to hear your praise. We look forward to welcoming you again when your Kia needs service.

March 27, 2026

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We had a great experience very short time to make a deal thank you again More

by Michaelgoulet1954
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 27, 2026

Regal Kia Lakeland responded

Thanks for letting us know about your visit. We’re glad buying your Kia Carnival was so speedy and that you had a positive experience. Enjoy your new vehicle, and feel free to reach out if anything comes up.

March 23, 2026

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Misty is a wonderful person and has awesome customer service. She's very attentive and compassionate More

by Shannon Steward
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Claxton

Mar 23, 2026

Regal Kia Lakeland responded

Thank you for noting Misty’s attentive and compassionate service during your Kia Telluride visit. We’re delighted she could provide the care you deserved and we look forward to supporting you on future maintenance visits.

March 22, 2026

Dealership Rating
Employee Rating

The dealership is very well ran,customer service is exceptional. Misty,could answer any questions I had. The shuttle driver was very nice. Thanks for your excellent service. More

by LANAELDER2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Mar 24, 2026

Regal Kia Lakeland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Misty here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 24, 2026

Regal Kia Lakeland responded

Hi Lana! We’re pleased to hear our team provided helpful and friendly service during your visit. We'll pass along your kind words to Misty. Thanks for choosing Regal Kia!

Mar 22, 2026

LANAELDER2 responded

Exceptional service, customer service is very knowledgeable, Misty was rep.she knew her job very well.

March 21, 2026

Dealership Rating
Employee Rating

Service was fast and friendly. Out in less than an hour. Thank you so much More

by fharris22554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Regal Kia Lakeland responded

It’s wonderful our team got you back on the road in under an hour with a friendly touch. Jeremy and Misty enjoyed taking care of your Kia. We look forward to your next visit.

March 20, 2026

Dealership Rating
Employee Rating

Always good servuce. I've been dealing with Misty the last several visits for service. She's always great to work with. Attentive and informative. More

by tcspooner
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Mar 20, 2026

Regal Kia Lakeland responded

Thank you for sharing your experience and for your continued trust in our service for your Kia Telluride. We’re delighted Misty has provided attentive, informative care on each visit and we look forward to assisting you again.

March 18, 2026

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Employee Rating

The staff have been courteous and professional when bringing my vehicle in for service. The inspections are throughal. More

by ncn980004_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Regal Kia Lakeland responded

Thank you for highlighting Misty’s courteous and professional service during your Kia Sorento visit. We’re glad the inspection met your expectations. We look forward to helping you again.

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