Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 89

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
909 Reviews
4.8

909 Reviews

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909 Reviews of Misty Osborne

September 02, 2021

Dealership Rating
Employee Rating

They always do a great job at customer service. I wish they still did the courtesy vaccum but they do still wash the outside. Nice waiting room. More

by ORANGEPEELMARTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina

Sep 13, 2021

Regal Kia Lakeland responded

Thank you for the feedback!

September 01, 2021

Dealership Rating
Employee Rating

Great service and very friendly staff deff would recommend to anyone. Kia Lakeland is the best around. Thank you so much for such great service. More

by jessica_adams7788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina

Sep 13, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 31, 2021

Dealership Rating
Employee Rating

I love this dealership.It still has that “family type” vibe and I think that means a lot to most consumers. The feeling that you could actually talk to the owner! Car dealerships have all been bought up b More

by JACKLOPRESTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Regal Kia Lakeland responded

Thanks for being apart of the Regal Family!

August 30, 2021

Dealership Rating
Employee Rating

The salesman Matt McKay was awesome. He walked over from new cars to used to find me this vehicle. Misty in service was fantastic. She made sure I completely satisfied with the touch up work that was done w More

by SHELOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt McKay

Oct 01, 2021

Regal Kia Lakeland responded

Thank you!

August 29, 2021

Dealership Rating
Employee Rating

Your service is great . The service team is knowledgeable about the service to be done. They answer your questions with a smile. Thank you so much. More

by VDENISE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina

Oct 01, 2021

Regal Kia Lakeland responded

Thank you!

August 27, 2021

Dealership Rating
Employee Rating

My experience was nice and easy. Professional and caring. My service was quickly attended to, I had now appointment but was seen without any hesitation More

by deebopp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Regal Kia Lakeland responded

Thank you!

August 24, 2021

Dealership Rating
Employee Rating

Quick service, attentive and communicated status well regarding where in process we were and how much longer the anticipated service would take to complete. Tried Regal due to being disappointed in deale More

by LUV2RACE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 25, 2021

Regal Kia Lakeland responded

We are glad you came to our dealership to give us a try, looking forward to seeing you next time :)

August 19, 2021

Dealership Rating
Employee Rating

KIA Service is the BEST! Always friendly and great service with a smile. The team is reliable and trustworthy. Always confident work is done right. More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 23, 2021

Regal Kia Lakeland responded

Thank you for trusting us with your vehicle!

August 19, 2021

Dealership Rating
Employee Rating

They have some of the nices people,a very clean waiting room and people that keep you informed about your vehicle. And always tell you if more has to be done on your vehicle and also let you know what it's More

by NT5151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Stan May, Mario Medina, Alondra Sandoval

Aug 23, 2021

Regal Kia Lakeland responded

Thank you!! We look forward to seeing you again next time :)

August 19, 2021

Dealership Rating
Employee Rating

The dealership is clean and the people are friendly but the price on repairs are outrageous. Took my car in for a recall issue and got an estimate on some other repairs More

by DCLAYTON63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 20, 2021

Regal Kia Lakeland responded

Thank you for your feedback, The recommended maintenance for a vehicle with 115k miles is a little more extensive to keep it in optimal driving conditions and prolong the lifespan of your vehicle. We use KIA genuine parts and have discounts available. We would be happy to spread the repairs our or look at other options for your.

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