Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 52

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
912 Reviews
4.8

912 Reviews

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912 Reviews of Misty Osborne

August 02, 2023

Dealership Rating
Employee Rating

Misty was very professional and inviting. It was my first time visiting so I didn’t know what to expect. She kept checking on me and informing me about the process of my car. If anyone ask wh More

by Kamare_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

July 29, 2023

Dealership Rating
Employee Rating

I would have liked to have known there was going to be a 3400 charge up front More

by dgordingolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Aug 03, 2023

Regal Kia Lakeland responded

Thank you for your feedback. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

July 28, 2023

Dealership Rating
Employee Rating

The service department has always been courteous and attentive when repairs are needed. The department also provides peace of mind by offering a vehicle to use while repairs are being made. Thank you f More

by MARIBELK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jul 28, 2023

Regal Kia Lakeland responded

Thanks so much for sharing your experience with Regal Kia. We hope to see you again soon!

July 27, 2023

Dealership Rating
Employee Rating

Had an awesome person, Ms Misty to handle my issues. I am very satisfied with work and timing. My wife and I were very impressed with Ms Misty how she handled us and her knowledge, we would definitely w More

by IACEVEDO2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Regal Kia Lakeland responded

I’m happy to hear that Misty provided you with excellent service. Thank you!

July 27, 2023

Dealership Rating
Employee Rating

All went well from the time I got there. Jorge was very helpful and very knowledgeable. More

by CHAPMANSLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Jul 27, 2023

Regal Kia Lakeland responded

It’s great to hear that you had a positive experience with Jorge. Thank you!

July 22, 2023

Dealership Rating
Employee Rating

Pleasant waiting room. Snacks, water, tv, tables and chairs. Good air conditioning. Employees are very considerate . More

by RREED66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jul 27, 2023

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

Jul 27, 2023

RREED66 responded

Always available for service on my Forte Kia

July 21, 2023

Dealership Rating
Employee Rating

Great service, was fast and responsive, definitely will be back to get my car looked at. More

by jnrod3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Regal Kia Lakeland responded

We sincerely appreciate you taking the time to share with us.

July 15, 2023

Dealership Rating
Employee Rating

Work was done as expected in the given time frame. Prompt and courteous service is what I got. There is a nice lounge inside and you can also sit in comfortable chairs outside. I have had no complaint More

by Brandon H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Jul 26, 2023

Regal Kia Lakeland responded

Feedback like yours is valued by every team member here and it gives us the motivation to continue growing as a company.

July 12, 2023

Dealership Rating
Employee Rating

I am a regular customer for about 15 years now. I know most of them on a first name basis. You're the best. Thank you for always taking great care of me. More

by Samduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj , Jorge Benitez

Jul 14, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal!

July 11, 2023

Dealership Rating
Employee Rating

Everything was easy to do, online scheduler was faster and simple in the deeler on time The only complaint I have the car wash not good More

by mildredolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jul 14, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal!

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