Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 53

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
912 Reviews
4.8

912 Reviews

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912 Reviews of Misty Osborne

July 05, 2023

Dealership Rating
Employee Rating

This dealership has great customer service and work with the customer to ensure they are happy before leaving. More

by RICHARDSTIFFANI66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willy Moreira

Jul 06, 2023

Regal Kia Lakeland responded

Thank you for visiting us at Regal Kia. We appreciate you.

July 04, 2023

Dealership Rating
Employee Rating

Helpful polite thoughtful kind knowledgeable fast caring professional good job precise smile courteous prompt thankful More

by RITAOUTLAW47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Sal Campisi jr., Jeremy Mahr , Cris Aviso, Jeff Bass, Jorge Benitez, Srecko Bokun, Niko Gelpi, Kelsey Johnson

Jul 06, 2023

Regal Kia Lakeland responded

Thank you for the kind words. Our whole team works very hard to keep our customers happy.

July 03, 2023

Dealership Rating
Employee Rating

Outstanding service and staff! ! Went above and beyond to help when the shuttle was running behind! THANK YOU!! More

by ACRASKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Jul 06, 2023

Regal Kia Lakeland responded

I have to agree, I truly believe we have an A+ team at Regal Kia! Thank you for sharing.

July 02, 2023

Dealership Rating
Employee Rating

I was very happy with the service the labor rate I thought was little high More

by gbeaton53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jul 03, 2023

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business. We strive to offer fair and competitive pricing, but we understand that perceptions can vary.

June 29, 2023

Dealership Rating
Employee Rating

My tire is still flat and tire pressure cap is still missing. Jeff the supervisor never returned my calls and notes left for him. I was told he would be there on Saturday and he was not to address my is More

by keri.philson
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Jeff Soloj, Jonathan Benitez, Jeremy Mahr , Jeff Bass, Jorge Benitez, Kelsey Johnson

Jul 06, 2023

Regal Kia Lakeland responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Alex Calcano – Service Lane Manager 863-333-4699 to discuss.

June 27, 2023

Dealership Rating
Employee Rating

The best dealership I have ever been to they are great with what they do for you More

by destin
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jun 29, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal Kia.

June 17, 2023

Dealership Rating
Employee Rating

Never question anything in the service department… service manager is not open to a different perspective More

by greghammer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson

Jun 21, 2023

Regal Kia Lakeland responded

Thank you for your feedback.

June 16, 2023

Dealership Rating
Employee Rating

Everyone bent over backwards for me. I really appreciate everything they have done for me. More

by SPRINGSCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj, Jonathan Benitez, Jeremy Mahr , Jeff Bass, Jorge Benitez, Srecko Bokun, Kelsey Johnson

Jun 21, 2023

Regal Kia Lakeland responded

We have a fantastic team!

June 14, 2023

Dealership Rating
Employee Rating

They were very helpful and friendly. Everything went smoothly. Wait time for service was longer than I expected but everything was done well. More

by MARSHALLAshl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Jun 16, 2023

Regal Kia Lakeland responded

Thank you for your feedback, we strive for customer excellence, but sometimes miss the mark.

June 14, 2023

Dealership Rating
Employee Rating

The waiting room is always clean nd stocked staff is great always friendly and helpful More

by DEBBIEBROOKS317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again!

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