Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 53

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
887 Reviews
4.8

887 Reviews

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887 Reviews of Misty Osborne

May 24, 2023

Dealership Rating
Employee Rating

Excellent customer service and mechanics are friendly service team is excellent always friendly place is clean More

by TORRES87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

May 26, 2023

Regal Kia Lakeland responded

Thank for trusting Regal Kia with your service needs.

May 17, 2023

Dealership Rating
Employee Rating

They are very kind and helpful, while I’m waiting for my service they ask if I need anything and I love I get my car wash every time I go! More

by FERNANDARAZO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr, Ryan Shaw , Jorge Benitez, Srecko Bokun, Kelsey Johnson

May 19, 2023

Regal Kia Lakeland responded

Thank you, we strive for customer excellence.

May 14, 2023

Dealership Rating
Employee Rating

Be careful people they take time with the people and help them through their situation with their vehicles and they continue to do an excellent job. More

by MZARLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

May 15, 2023

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

May 14, 2023

Dealership Rating
Employee Rating

Nice and quick. . Misty is the best! I like the complimentary wash.. atmosphere is nice and Misty Osborne is the best!! More

by THOMPKINSNIKKI
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

May 15, 2023

Regal Kia Lakeland responded

Thank you, we strive for a great customer experience.

May 11, 2023

Dealership Rating
Employee Rating

Very customer friendly , informative , and helpful , always checking on the customers while you're waiting for your vehicle . More

by WFHOLLAND2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Regal Kia Lakeland responded

Thank you, our customers are our top priority.

May 06, 2023

Dealership Rating
Employee Rating

Service dept is outstanding. I was welcomed when I arrived. Kept up to date on progress. Work was done timely. I think that they really care about their customers. More

by robertandjudie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson

May 09, 2023

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

April 29, 2023

Dealership Rating
Employee Rating

The people were friendly and curtious and always attentive to datails concerning the wellbeing of the customer. The service was quick they get u in and out quickly as possible and lets u know every More

by LONNIE.CARTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

April 29, 2023

Dealership Rating
Employee Rating

Good service and nice people They took good care of me and my car Thanks More

by ALLEN7378@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

May 03, 2023

Regal Kia Lakeland responded

Thank you, we strive for a great customer experience.

April 28, 2023

Dealership Rating
Employee Rating

Great! Misty did a good job! Pleased with the results! I appreciate the handling of my situation! More

by KENCORTELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Regal Kia Lakeland responded

Glad to hear Misty was able to help you.

April 26, 2023

Dealership Rating
Employee Rating

3 hours for an oil change is not a recipe for a good visit. That's also not going to lead to a great overall rating . The staff was doing the best they could with the hand they were dealt. More

by raymonddferrrris
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Kelsey Johnson

Apr 27, 2023

Regal Kia Lakeland responded

Thank you for your feedback, we strive for customer excellence, but sometimes miss the mark.

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