Misty Osborne
Misty Osborne at Regal Kia Lakeland
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Misty Osborne | Page 51

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
521 Reviews
4.7

521 Reviews

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521 Reviews of Misty Osborne

August 19, 2021

Dealership Rating
Employee Rating

KIA Service is the BEST! Always friendly and great service with a smile. The team is reliable and trustworthy. Always confident work is done right. More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez , Mario Medina, Alondra Sandoval

Aug 23, 2021

Regal Kia Lakeland responded

Thank you for trusting us with your vehicle!

August 19, 2021

Dealership Rating
Employee Rating

The dealership is clean and the people are friendly but the price on repairs are outrageous. Took my car in for a recall issue and got an estimate on some other repairs More

by DCLAYTON63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez , Mario Medina, Alondra Sandoval

Aug 20, 2021

Regal Kia Lakeland responded

Thank you for your feedback, The recommended maintenance for a vehicle with 115k miles is a little more extensive to keep it in optimal driving conditions and prolong the lifespan of your vehicle. We use KIA genuine parts and have discounts available. We would be happy to spread the repairs our or look at other options for your.

August 19, 2021

Dealership Rating
Employee Rating

My service was fast and i ask for a computer check as i was having electrical problem. Not but a few min later maybe 15 altogether, i was told my car was ready and that it was my battery. And NO CHARGE! More

by Nurse4jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez , Mario Medina, Alondra Sandoval

Aug 23, 2021

Regal Kia Lakeland responded

That's the best possible news!! Glad we could help

August 18, 2021

Dealership Rating
Employee Rating

Misty's customer service was well above and beyond her duties..... Best customer service I have ever had since I started getting my car services at Regal Kia More

by MZLADI2u1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 23, 2021

Regal Kia Lakeland responded

Thank you, we agree, Misty is pretty spectacular!

August 18, 2021

Dealership Rating
Employee Rating

Able to get me in quickly though I didn’t have appointment. Service completed quickly and informed me what to expect needed at next service interval More

by MDHELMMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 23, 2021

Regal Kia Lakeland responded

Looking forward to seeing you again next time :)

August 18, 2021

Dealership Rating
Employee Rating

They always make me feel welcome and great as a customer. Great customer service, and fast with every service. I am highly blessed to be a Kia customer! More

by Lilydonuts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 24, 2021

Regal Kia Lakeland responded

We are highly blessed that you are our KIA Customer! Thank you so much

August 18, 2021

Dealership Rating
Employee Rating

I had a great experience great customer service the team members all where very helpful with my visit I didn’t wait long at all I was in and out More

by Martishamcroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Aug 24, 2021

Regal Kia Lakeland responded

Sounds perfect! See you next time :)

August 17, 2021

Dealership Rating
Employee Rating

Always on point. Very friendly and customer oriented. Adviser is great to work with. Building is very clean. I recommend this dealer to many people More

by HJD77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Thank you!

August 17, 2021

Dealership Rating
Employee Rating

Great service! Misty was professional and provided me with updates throughout my service. She valued my time and was clear and precise with the techs report. I thank you for being so efficient! More

by Delong1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 17, 2021

Dealership Rating
Employee Rating

Dropped my vehicle off for an oil change at the scheduled time and was in and out of there in no time. Friendly staff and clean waiting area. More

by THOMAS-SELF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal!

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