Mike Thomas | Page 4
Corporate , Fleet and Retail Sales
Southbank Dodge Chrysler LTD
1255 Johnston Rd
Ottawa, ON K1V 8Z1
I worked for almost 15 years at another store and love where I am now at Southbank Dodge. I've met so many nice people over the years and have made many friends. I get to visit each time they come in for an oil change or service. It's our job to make it a smooth transition into the vehicle a client wants. Customer service extends far beyond the sale of a car. Be honest with people. And expect it too. I love the outdoors. I love nature. Family comes first. Take care of your four basic needs. Mental , physical, Emotional and Spiritual !
Read moreDealership Experience
7 yrs
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
After Sales Client Service and Satisfaction.
WD Lowe. Georgian College
Jeep, Dodge ,Chrysler and Ram Products Specialist
Public Speaking
15 years of Repeat Clientele. Service is the key.
View more specialties & trainings70 Reviews
Write a Review70 Reviews of Mike Thomas
July 24, 2019
Needed to replace my old SUV I had a great experience with Mike Thomas. I knew exactly what I wanted and he helped me get it. There were no vague answers to any my questions and i I had a great experience with Mike Thomas. I knew exactly what I wanted and he helped me get it. There were no vague answers to any my questions and it was straight to the point. Al in Finance was also pleasant to deal with and very straight forward. I didn't feel any pressure at all. More
Other Employees Tagged: Ala Alqasem
June 25, 2019
Great service Dealt with Mike Thomas, was a great person to deal with, easy going and bilingual! Definetly will go back! Fait affaire avec Mike Thomas, super de Dealt with Mike Thomas, was a great person to deal with, easy going and bilingual! Definetly will go back! Fait affaire avec Mike Thomas, super de personne a jaser avec et il est bilingue! Je vais definitivement y retourner! More
February 21, 2019
Exceptional customer service I had to replace a Grand Caravan written off in an accident and was referred by my insurance agent. The first thing I learned through the hard work of I had to replace a Grand Caravan written off in an accident and was referred by my insurance agent. The first thing I learned through the hard work of the sales rep and the general sales manager was that the replacement value of the vehicle had been badly understated in the insurance quote. Through their diligence I received considerably more money from the insurance settlement toward obtaining a vehicle with all the features and more of the one I was replacing. My wife and I were more than satisfied with our experience at this dealership. Staff were friendly, knowledgeable and caring. For example, we bought winter tires and the sales rep came by our home to pick up the old summer tires to use those rims for mounting the snow tires, all at no additional cost. Based on our experience we plan to bring our minivan there for servicing, despite it being quite a distance from our home. More
Other Employees Tagged: Clayton Chenier, Charbel Nakhle
January 21, 2019
Perfect deal We came in knowing exactly what we wanted and exactly what we wanted to spend. There was no messing around. It was a quick an easy deal where I feel w We came in knowing exactly what we wanted and exactly what we wanted to spend. There was no messing around. It was a quick an easy deal where I feel we were dealt with honestly and walked away completely satisfied with our purchase. Mike Thomas was great and we'd highly recommend him! More
Other Employees Tagged: Ivan in finance
December 19, 2018
Awesome service! They were really helpful and went above and beyond to provide a great customer service. I was very impressed by the team. Great Job!! I would defini They were really helpful and went above and beyond to provide a great customer service. I was very impressed by the team. Great Job!! I would definitely recommend this dealership. :) More
Other Employees Tagged: Robbie El-khouri, Charbel
September 10, 2018
Very happy I was so lucky to have Mr. Charbel Nakhle as financial services manager and Mr. Mike Thomas as commercial sales of my new purchase Dodge Durango 20 I was so lucky to have Mr. Charbel Nakhle as financial services manager and Mr. Mike Thomas as commercial sales of my new purchase Dodge Durango 2018. Thank you so much again. Jerry and his wife. More
Other Employees Tagged: Charbel Nakhle
July 25, 2018
Paul LaBrosse Hi, Mike was a great help. Made the buying experience very easy and enjoyable. I will tell everyone to contact him. It’s nice when people take the tim Hi, Mike was a great help. Made the buying experience very easy and enjoyable. I will tell everyone to contact him. It’s nice when people take the time to make everything and every detail just right. Thank you More
July 24, 2018
Satisfied Customer I wasn’t looking forward to the process of having to find a new vehicle, but Mike from Southbank Dodge made the process smooth and enjoyable. I apprec I wasn’t looking forward to the process of having to find a new vehicle, but Mike from Southbank Dodge made the process smooth and enjoyable. I appreciated the way he helped me narrow down exactly what I was looking for and also helped me to find the best deal. More
Other Employees Tagged: Rami Alzabri
July 17, 2018
Amazing customer service from mike Paul and jenna My experience at south bank dodge was incredible. Paul curry and mike Thomas were wonderful. Paul set me up with the perfect Jeep at a great price and My experience at south bank dodge was incredible. Paul curry and mike Thomas were wonderful. Paul set me up with the perfect Jeep at a great price and easy payment plan. I have a very busy work schedule and mike brought the Jeep all the way to my work in Barr haven so I could test drive it and see if I liked it. I really felt good about this dealership because Paul and mike went above and beyond the call of duty to make sure that I the customer was truly happy with my purchase. After testing the vehicle mike explained all the features etc of the Jeep and answered all my questions. He truly was very kind and treated me like a friend or family member. Paul and mike both made this experience very easy for me and I would highly reccomend Southbank to anyone looking for a vehicle. I’m very happy with my Jeep That they helped me pick. Within few days my vehicle was clean and plated and ready to go. When I went to pick it up Jenna was smiling and did a full walk around and gave me the keys. So I highly recommend going to southbank for a great buying experience. Thank you mike Paul and Jenna for your amazing customer service and genuine kindness From a truly satisfied customer More
Other Employees Tagged: Paul Curry, Jenna Piche
June 01, 2018
New truck purchase it was a very relaxing no pressure purchase. I dealt with a great guy Mike Thomas,very down to earth person. I told him what is was looking for and h it was a very relaxing no pressure purchase. I dealt with a great guy Mike Thomas,very down to earth person. I told him what is was looking for and he found the truck I wanted. Nothing more nothing less if you are looking for a Chrysler/dodge product I recommend you ask for Mike Thomas. Another person who was very helpful was Bruce Cameron he brought the deal together. They are a great team. I recommend you speak to these gentlemen you will not be disappointed. Doug More
Other Employees Tagged: Bruce Cameron, Charbel Nakhle