Mike Robinson | Page 6

We recently bought a Mercedes-Benz GLE 450 and we are thrilled that we made the decision. Since the first day when we walked into the Showroom, it was an experience like no other. Mike Robinson was ex thrilled that we made the decision. Since the first day when we walked into the Showroom, it was an experience like no other. Mike Robinson was excellent and so were all the other team members who helped us along the way into completing the trade-in and finalizing the transaction. This was an excellent decision and we are having fun! More

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Mike and everyone else I talked to were great. As a retail business owner, I recognise and appreciate their awesome customer service. I had to make my purchase remotely as I work 7 days/week. Eve As a retail business owner, I recognise and appreciate their awesome customer service. I had to make my purchase remotely as I work 7 days/week. Everything was handled professionally and with tremendous courtesy...Mike even delivered my vehicle an hour drive away! More

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I received "wow" level service from Mike R. He delivered as promised and worked within my very hectic work schedule to get the deal done. He demonstrated a high level of professionalism while He delivered as promised and worked within my very hectic work schedule to get the deal done. He demonstrated a high level of professionalism while at the same time was open to a good belly laugh. He expertly knew when fine details were needed/desired and when they were filling valuable time. That's the magic I needed! Thank you. More

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Mike is a good listener, went above and beyond to meet my requirements. Sale was done within 30 minutes and vehicle delivered within 2 days. requirements. Sale was done within 30 minutes and vehicle delivered within 2 days. More

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Mike has always been very helpful and knowledge. I've purchased two cars through him and the experience has been great. He's also gone above and beyond to help me with any questions or issues post I've purchased two cars through him and the experience has been great. He's also gone above and beyond to help me with any questions or issues post sale. Thanks Mike and thanks Mercedes London for the great service! Chris More

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Mike is very friendly, approachable, and interested in looking after his customers' needs. He helped me through the process of getting a new car in the middle of a pandemic and supply-chain problem, and h looking after his customers' needs. He helped me through the process of getting a new car in the middle of a pandemic and supply-chain problem, and he did so very effectively. I will go to Mike for my next car. More

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I was lucky to have Mike Robinson as my sale consultant helping me through the whole process from ordering a new vehicle from a factory in German to adjusting all sophisticated new features of the car to m helping me through the whole process from ordering a new vehicle from a factory in German to adjusting all sophisticated new features of the car to my needs. He was always available to give his professional support, knowledge and experience when I needed them. And most of all, he is a nice person to deal with - honest, polite, kind and helpful. Thank you, Mike! More

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Mike Robinson at MB London was a pleasure to deal with. Very knowledgeable and easy to speak to. No hard sales pitch. Car arrived earlier than expected and was delivered right to me. Great service, tha Very knowledgeable and easy to speak to. No hard sales pitch. Car arrived earlier than expected and was delivered right to me. Great service, thanks Mike. More

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Tony Y is the best dealer I’ve met ! :)) He is so professional. A A A :)) He is so professional. A A A More

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Good customer experience is the key to success, and I can't elaborate in words how good my experience was at Mercedes Benz London dealership with support from Mike Robinson from sales team, Mike Maric an can't elaborate in words how good my experience was at Mercedes Benz London dealership with support from Mike Robinson from sales team, Mike Maric and Greg Guzman from management & finance. They set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry over phone hundreds of kilometers away from dealership, Mike was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process multiple times with any queries and helped me secure one of a kind and a very rare vehicle amongst this shortage of cars. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! They all deserve best employee of year awards and must have team members. Thank you guys for such wonderful experience and special thanks to Mike, would love to get more cars from you! Cheers More

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