Mike Robinson | Page 21

Definitley recommend Mercedes-Benz London First time visiting a Mercedes Benz dealership. Loved it from the moment I walked in.. Beautiful new building, amazing selection of vehicles, new & u First time visiting a Mercedes Benz dealership. Loved it from the moment I walked in.. Beautiful new building, amazing selection of vehicles, new & used. We were greeted within a few minutes by Mike Robinson, a salesman. He was courteous, friendly, patient and full of knowledge of the vehicles that I was interested in. Never did he make us feel rushed. Absolutely not pushy. Mikes service, will definitely bring me back to the London dealership. I love my 2012 Mercedes GLK. Its an amazing vehicle. Still learning all of its capabilities, and will be calling Mike soon with a few questions ! I will definitely recommend this dealership and will send any and all prospective customers straight to Mike ! Thanks Mike for a wonderful experience with my new GLK - I love it !! More

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This location is under new management after recent purchase by the Finch Auto group. It is shocking how horrible the MB experience is at this dealership. From frequent staff changes to rude managers, purchase by the Finch Auto group. It is shocking how horrible the MB experience is at this dealership. From frequent staff changes to rude managers, this is the very last new car I purchase at this location. Price was changed on me last second, long waits were had, and "brand new" car was delivered in an unclean fashion. This is all while I was paying near full MSRP price on a vehicle which would be considered a joking matter in any other premium dealership. One of the biggest mistakes I have made in a long time was walking into this dealership with the expectation of a professional transaction. Changing prices while holding one's initial deposit as ransom is grounds for a lawsuit, and I hope someone with more time and resources in their hand brings this dealership and their shady tactics to justice. More

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