Mike Maric | Page 10

Excellent Service The service experience is always a good one. Mike is always very helpful and professional. The waiting room is comfortable and the coffee is good! The service experience is always a good one. Mike is always very helpful and professional. The waiting room is comfortable and the coffee is good! More

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What a dealership!!! Love my new car! Tony was super helpful and was great all through the process. Would definitely recommend!!! Go see Tony and the team at Mercedes-Ben Love my new car! Tony was super helpful and was great all through the process. Would definitely recommend!!! Go see Tony and the team at Mercedes-Benz London for your next car!! More

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Very enjoyable experience I recently purchased my second ML350 Bluetec from Mercedes-Benz London. I spent considerable time researching all sources for the exact SUV I wanted, I recently purchased my second ML350 Bluetec from Mercedes-Benz London. I spent considerable time researching all sources for the exact SUV I wanted, even in Toronto. What kept me coming back to MB London was two things. Tony's approachable and friendly style as he entertained my long list of questions. And the fact that I'd already experienced great service from Mike in the Service area when repairing my first ML. But in the end it was this particular ML350 itself that convinced me. I could tell it had been meticulously cared for and because the vehicle was so well maintained I knew it was the best and right one for me. The fact that it had been sold and maintained by MB London had value because they knew the vehicle and were selling it Star Certified. When it came time to put a deal together, Tony was again helpful and we signed off quickly. Then I met Katrina and we signed off the papers including very good rates from MB Finance Canada. Better than any bank. So I am a very happy customer and we love driving our new ML. Very happy with this whole experience. MB London is a class act! More

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HAPPY HAPPY HAPPY I We have had several Mercedes in the past. Adam has always been there for us. Having just lost my husband, I leaned on Adam even more. T I We have had several Mercedes in the past. Adam has always been there for us. Having just lost my husband, I leaned on Adam even more. This was my first purchase on my own. He is a true gentleman, accommodating, so helpful in explaining every detail, and all my questions. I have all the confidence in the world in him - he is most sincere and honest. More

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Amazing Experience Adam S and the staff at Mercedes here in London went above and beyond to meet all of our expectations and finding us the right fit of vehicle! Stoppe Adam S and the staff at Mercedes here in London went above and beyond to meet all of our expectations and finding us the right fit of vehicle! Stopped in today and received prompt service, took the time to go thru the new options on our vehicle! Thanks again Adam More

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Vehicle #4 This is the fourth straight vehicle I've leased from MB London. I can't recall a single complaint or issue during the 12 or so years since I first wa This is the fourth straight vehicle I've leased from MB London. I can't recall a single complaint or issue during the 12 or so years since I first walked through the doors. I've dealt with Jace Cooper in relation to my last two vehicles and she's great. She responds to every call or email quickly. She knows her stuff. She's really pleasant to deal with. And she volunteers information and details before I even ask. I don't often need to deal with Jace between purchases, but when I do she's as responsive as when I'm shopping for a vehicle, which is often rare in her industry. She's really great. Kristina Wong has dealt with me the last few times I've been in. I have not yet had a single bump in the road or annoyance through any of my dealings with her. She too really knows her stuff, understands the products and makes things easy. I place a very high value on these processes being hassle free and the dealer doing the work that needs to be done in advance so that I don't have to do anything more than review a few documents and sign my name. That is always my experience with Kristina. Mike Maric in service is who I deal with most frequently given I speak with him about service, tire changes, etc. Sticking with my theme about valuing efficiency and a job well done, Mike is the man. He's ridiculously good at his job. I quite literally speak of the service at MB at least once a month, typically when a friend or colleague is complaining about the service elsewhere. The cars are great and I love them, but the service is what has sealed the deal on me sticking with MB London and not seriously debating anywhere else. I hadn't met Joe Huigenbos until my most recent visit. He could not be friendlier and his passion for the vehicle I drove out in was genuine and obvious. We talked at length about his thoughts on the vehicle, what he liked best, what I might enjoy but not notice, etc. I'm not sure how he managed to make me more excited to get in driver seat than I already was, but he did. These people are very good at what they do. I highly recommend them. More

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The best or nothing is lived and breathed in London ON Mercedes-Benz’s goal is the best or nothing. I have bought four cars from this dealership and had them all serviced there exclusively. From the servic Mercedes-Benz’s goal is the best or nothing. I have bought four cars from this dealership and had them all serviced there exclusively. From the service department, to sales all the way to management, I always was treated with the “best or nothing” customer service. I don’t think I would ever even consider buying or servicing a car ever elsewhere. Why should I? More

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Smooth and Professional. I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We h I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We have had Mercedes SUVs for the last 12 years and love the ongoing improvements in technology and driver experience. More

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Professional, thorough and friendly The buying and delivery process for my vehicle purchase was well done. Adam and Kristina were professional and thorough, ensuring I understood the veh The buying and delivery process for my vehicle purchase was well done. Adam and Kristina were professional and thorough, ensuring I understood the vehicle and the sales/financing/delivery process. Adam has a friendly and capable style that sets him apart from other sales people in the industry. He seeks to understand his customer's needs and matches them with the appropriate product. More

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Right vehicle for our needs together, safety in the product Jace had been a joy to work with! This is the second vehicle she has put us in and we cannot say enough about the care, patience and attention she ha Jace had been a joy to work with! This is the second vehicle she has put us in and we cannot say enough about the care, patience and attention she has taken to make sure we are happy with our purchase. Thank you so much Jace - we love it (and yes, both sets of clubs fit)! More

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