Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 67

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

July 08, 2022

Dealership Rating
Employee Rating

They sold me a new car that was used which affected my warranty. The staff did not seem knowledgeable and management wouldn’t help repair my backup camera which should be covered by my warranty. Took almo More

by Vickie
Recommend Dealer
No

Other Employees Tagged: Mark Holder, Michael Kratschmer

Jul 13, 2022

Family Hyundai responded

Vickie, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 07, 2022

Dealership Rating
Employee Rating

Excellent service and was very quick with the service of my vehicle. Very satisfied with service. More

by shaletamurdock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 06, 2022

Dealership Rating
Employee Rating

Very helpful employees and quick response to all my questions. Would definitely refer friends and family. More

by SHELLY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 06, 2022

Family Hyundai responded

Shelly, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 04, 2022

Dealership Rating
Employee Rating

Over I have always been pleased with the servicethey so a awesome job over all More

by Tomstimac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Family Hyundai responded

Thank you, Tom! It's great to hear that you've had an overall positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

July 03, 2022

Dealership Rating
Employee Rating

It took 2 1/2 months to get an appointment to have my car looked at for noise it’s been making almost since I got it once again they said there was nothing wrong with it and there definitely is something wro More

by Marnie828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 08, 2022

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 03, 2022

Dealership Rating
Employee Rating

Very friendly and clean and the service is always good, my mother has been going to Family Hyundai since 2007 and I referred my mother in-law More

by RFJORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Larry Edwards, Eric Kratschmer, Joe Panici, Tom Salin

Jul 05, 2022

Family Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

July 02, 2022

Dealership Rating
Employee Rating

This is a very good dealer ship very Understanding Very polite Very understanding of all of my needs More

by MILLSALVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 05, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 30, 2022

Dealership Rating
Employee Rating

AWESOME EXPERIENCE AS USUAL. MIKE K TREATED ME VERY WELL AND WAS ABLE TO SERVICE MY VEHICLE IN RECORD TIME. i COULD NOT ASK FOR BETTER SERVICE....... FAMILY HYUNDAI REALLY TREATS More

by coolstuff91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 01, 2022

Family Hyundai responded

Thank you for your review and kind words for Mike and our team. We appreciate your business and our team looks forward to serving you again soon!

June 28, 2022

Dealership Rating
Employee Rating

Professional customer service with a smile. I l look forward to seeing you again soon More

by 11234lp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

June 25, 2022

Dealership Rating
Employee Rating

I would describe the service we received as communicative and courteous. Well worth the wait time. More

by Sjcottonaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai. We appreciate your business and look forward to having you as one of our valued customers for many more years to come!

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