Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 68

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

June 23, 2022

Dealership Rating
Employee Rating

Great service caring. On time. Concern. Frienly good knowledge gifted. Hard working good prices clean More

by hortong.051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 24, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

June 22, 2022

Dealership Rating
Employee Rating

Keeps you up dated on the repairs. If the repairs should happen not to be covered the service writer will go over every item and cost before doing anything. When they say it is fixed i More

by fkoznarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2022

Dealership Rating
Employee Rating

They were very professional and very nice with there customer service. They kept me updated with everything that was going with my vehicle. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 23, 2022

Family Hyundai responded

Thank you so much for your kind words, Alex, and for taking the time to leave us this wonderful feedback!

June 21, 2022

Dealership Rating
Employee Rating

Fast efficient polite. Great service. Would recommend to family and friends. Make sure to schedule far out because they can get busy More

by Ferlaylajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 22, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 19, 2022

Dealership Rating
Employee Rating

Very good experience, made my purchase easy. Sales Rep Maurice was great to work with. More

by MIKEFRANCHEITTI59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger , Joe Panici, Bob Ross, Maurice

Jun 20, 2022

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Mike, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 18, 2022

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Employee Rating

Crystal helped me. She was awesome!!! Got me right in!! Trying to figure out if I have a gas consumption problem!!! She is so friendly and so helpful! More

by TWINSMOM_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 20, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 17, 2022

Dealership Rating
Employee Rating

Brought my car in for oil change and routine maintenance Mike was very friendly and very helpful. More

by Jeankristufek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 17, 2022

Dealership Rating
Employee Rating

The service there was genuine the salesperson was very nice and courtesy toward me I like that it was good service there More

by sanharper63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Jun 20, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 17, 2022

Dealership Rating
Employee Rating

I had to wait long for my service although I was previously told that genesis would be serviced first due to it being their luxury brand. That was clearly a lie. This is the only luxury car dealers More

by LASHONDA
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 23, 2022

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 16, 2022

Dealership Rating
Employee Rating

Mike Major was truly a professional in the help he gave me with my service needs. Good job. More

by TOM7535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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