Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 66

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

July 16, 2022

Dealership Rating
Employee Rating

Great friendly curious service desk staff garage staff mechanics. Cashiers, sales and finance staff as well. Been a customer since August 2009! More

by MAUREEN.SAKALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 16, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 15, 2022

Dealership Rating
Employee Rating

Todo excelente lo atienden muy bien estoy contenta por eso vuelvo otra ves . Excelente calidad son muy amables todos More

by miriamr0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 16, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 14, 2022

Dealership Rating
Employee Rating

Good people, nice service every time I come, my kind of people service experience exactly 💯 More

by twill112441
Recommend Dealer
Yes
Jul 15, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 14, 2022

Dealership Rating
Employee Rating

They were very busy but they were very courteous. They helped me with my problem as quickly as they could I was very satisfied. The Hyundai brand has been the best car I had in all of my 50 years of More

by GOLFER9423
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt

Jul 15, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 14, 2022

Dealership Rating
Employee Rating

Communication was lacking. I had to call several times to get updates and status. Incoming calls mostly go to voicemail which never returned. I received a text option when my v More

by DANYMAC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 18, 2022

Family Hyundai responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 14, 2022

Dealership Rating
Employee Rating

Mike in the service department is a very caring man. He takes care of what is needed and he will truthfully tell you if a service you need will not be able to be taken care of that day and will give you More

by AMKAMINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Jul 14, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Mike and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 13, 2022

Dealership Rating
Employee Rating

They do NOT follow through on what they sell. Was given a life time warranty that they refuse to honor. They do shady deceitful business and have extreamly poor customer service. You are a number More

by Jenniesellshomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 17, 2022

Family Hyundai responded

Jennie, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 11, 2022

Dealership Rating
Employee Rating

They do really good work, but it's take to long to get an appointment, but I love working with you all, keep up the good work, thank you.. More

by WOODIEMELTON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 12, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 09, 2022

Dealership Rating
Employee Rating

The service department is the best. Mike majors always does such a great job with servicing my car. We are very happy. More

by greeneclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Family Hyundai responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback!

July 09, 2022

Dealership Rating
Employee Rating

Mike in service is wonderful. The best customer service I ever had . I have purchased 2 cars from Family Hyundai and my next car will be from them More

by DEBP8929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

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