Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 65

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

July 28, 2022

Dealership Rating
Employee Rating

The service area was well organized The waiting area was clean And spacious the service workers were all so very nice attentive and willing to assist customersAnd the waiting time was not bad at all My ser More

by Teeteepumpkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz, TJ Schmitt, Michael Kratschmer , Cory Keller, Eric Kratschmer, Tom Salin

Jul 28, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 27, 2022

Dealership Rating
Employee Rating

The service and staff are Excellent! !!!!! Would highly recommend this facility to family & friends. Very comfortable & clean environment... They staff is courteous and service with a Smi More

by jazzyk68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 27, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2022

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Employee Rating

Normally very nice and professional in the service dept. Sometimes hard to get a hold of someone, though I know they are very busy and short on mechanics. More

by jtk99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Jul 27, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

July 26, 2022

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Employee Rating

It’s very hard to schedule an oil change. The website doesn’t work and it’s hard to get a hold of someone. Oil changes are also so far out it’s insane. More

by SHANMOORE419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 27, 2022

Family Hyundai responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 24, 2022

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Employee Rating

Mike in service is awesome. Checked me in, called and messaged me when my car was done and hand delivered my keys to me when they picked up More

by oldschoolvtwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else. We're always happy to help.

July 22, 2022

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Employee Rating

Everyone is great here, they treat you like Family. I have purchase 2 new cars here. 2009 and 2022. From service to the mechanic, the car porter service guy who has been here since 2009, from purchasi More

by MAUREEN.SAKALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Eric Kratschmer, Joe Panici, Tom Salin

Jul 24, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Maureen, and we look forward to working with you again.

July 20, 2022

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Employee Rating

They really took care of me and helped me when I expressed certain concerns with my car. Great customer service all around. More

by Tianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Jul 20, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 17, 2022

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Employee Rating

Service was great as usual. We were in and out at a responsible time and within the time promised. More

by HEATHERLLLANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 18, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

July 17, 2022

Dealership Rating
Employee Rating

The work was done in a timely manner. Did not have to wait too long More

by AJZGILL3642
Recommend Dealer
Yes
Jul 18, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 16, 2022

Dealership Rating
Employee Rating

This is one of the best car dealerships that I have ever dealt with I've been dealing with them for the last 10 or 12 years I have no problem with their service thank you very much More

by alvin.mckinney50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

Jul 18, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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