Mike Fox | Page 4
Service Manager
Grimsby Chrysler Dodge Jeep
421 South Service Road
Grimsby, ON L3M 4E8
Dealership Experience
19 yrs
Industry Experience
23 yrs, 4 mos
59 Reviews
Write a Review59 Reviews of Mike Fox
February 09, 2021
Working with this dealership after the purchase of my 2019 Ram has been nothing short of tremendous. The service team is excellent and I wouldn't bring my truck anywhere else, nor buy from anyone else. M 2019 Ram has been nothing short of tremendous. The service team is excellent and I wouldn't bring my truck anywhere else, nor buy from anyone else. Mike and his team continue to put customers first, and have earned my loyalty More
November 09, 2020
Service is too notch the team service advisor very accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is that my wife feels the same we have only taken our vehicle here On the downside I wish they had a body shop!! More
Other Employees Tagged: Shane Cooper
August 21, 2020
I have been a client for nearly twenty five years, and have purchased four vehicles from this dealership. Fair prices, great service, friendly staff. Couldn't ask for more! have purchased four vehicles from this dealership. Fair prices, great service, friendly staff. Couldn't ask for more! More
Other Employees Tagged: Shane Cooper , Jen, Karla, Rhonda
July 29, 2020
purchase on july 10, after .8kms 4 of 6 wheel nuts came off. Poor job by mechanic who did safety, lots of damage. Got vehicle back july 28. Will not recommend off. Poor job by mechanic who did safety, lots of damage. Got vehicle back july 28. Will not recommend More
Other Employees Tagged: Genevieve Brady, Patty Black , Jason Joyce, mechanic
April 30, 2020
I had my 2017 Jeep in for a starting problem they were very professional receiving me and correcting the problem thanks to the crew at this dealership very professional receiving me and correcting the problem thanks to the crew at this dealership More
Other Employees Tagged: Shane Cooper , All employees
February 15, 2020
This dealer has been amazing since I first started coming here over 2 years ago. Called for a last minute oil change for my Jeep. They made room and performed the work. Very friendly staff... from the se here over 2 years ago. Called for a last minute oil change for my Jeep. They made room and performed the work. Very friendly staff... from the service, support staff , sales etc. Would recommend anyone to this dealership. More
January 08, 2020
I have been generally satisfied. However, when I went for service today, they couldn’t find the vehicle. Turns out it was under my son’s name. My wife who owns the vehicle was listed as the owner of a 2016 G service today, they couldn’t find the vehicle. Turns out it was under my son’s name. My wife who owns the vehicle was listed as the owner of a 2016 Grand Caravan. This vehicle was destroyed in an accident in December 2017. It was replaced with her current vehicle a 2016 Jeep Cherokee. We have had problems before with the vehicles and thought we had it sorted out. More
November 11, 2019
Went over and above to help me repair my truck Brought my dodge ram 1500 in to get a major repair done to it. Needed a new cam shaft as well as other engine repairs that became apparent when doing Brought my dodge ram 1500 in to get a major repair done to it. Needed a new cam shaft as well as other engine repairs that became apparent when doing work on the engine. I initially dealt with Shane and Luca who happened to be at the desk when I first came in. Both of them were great and figured out the issue with the truck right away. They made an appointment right away and I was very surprised to get a loaner vehicle as well while my truck was in. Mike Fox the manager was great to deal with as well and made every effort to help make the over all total bill more manageable even though I knew it was going to be a major repair. Luca, Mike, Shane and Carla(hope I spelt that right) were all great to deal with and would highly recommend them for servicing your dodge vehicles. Thanks Again More
Other Employees Tagged: Shane Cooper , Luca,Carla
November 04, 2019
Repeat customer, professional service staff that are always willing to help and go beyond. Mr Hanson took the time to resolve my sales concerns regarding a future purchase. always willing to help and go beyond. Mr Hanson took the time to resolve my sales concerns regarding a future purchase. More
Other Employees Tagged: Dave Hanson, Rob Bone
September 11, 2019
Excellent customer service This dealership always provides excellent customer service. They are friendly, knowledgeable and efficient. I would highly recommend this dealer for s This dealership always provides excellent customer service. They are friendly, knowledgeable and efficient. I would highly recommend this dealer for sales and service of their vehicles. More
Other Employees Tagged: Shane Cooper