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923 Reviews of Michael Kratschmer
August 19, 2020
I blew my front tire had my car towed to family Hyundai. No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring More
by bulldozer004
Verified CustomerOther Employees Tagged: Colin Simmons , Tom Salin
August 16, 2020
I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, had a hole and it would cost $800. Of course I declined and went immediately after to get my brakes done by another service provider. It turns out the service department lied to me! The rotors weren’t damaged at all and did not need to be replaced and to top it all off there was no brake fluid in my car! Safe to say I won’t be returning here. And I never received the details of my 34 point inspection. I really wish I knew the exact person that worked on my car so I could make this review more specific but since my call was never returned from the service dept to resolve my issues the entire team is responsible. More
by pperry
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin
August 09, 2020
Excellent service as always . Friendly very helpful. Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly More
by DAWNNOVAK67
Other Employees Tagged: Graham Watson, Kristi Feinberg, Jason Lechowicz, TJ Schmitt, Toni Ivanovic , Leon Goldman, Eric Kratschmer, Kelly Kuckelman, Joe Panici
August 08, 2020
Hi I bought the used car and it's awesome car and the sales man Ryan is the best salesperson and he is honest and he is the man of his word . sales man Ryan is the best salesperson and he is honest and he is the man of his word . More
by KP1672002
Other Employees Tagged: Leon Goldman, Kelly Kuckelman, Ryan Prindle, Bob Ross
August 06, 2020
GREAT SERVICE FAST, COMPETENT SERVICE. EASY-IN, EASY OUT. CAR WASH, CASHIER, OUTDOOR WAITING AREA ARE ALL BIG PLUSES. I WOULD NOT GO ANYWHERE ELSE FOR HYUNDAI SERVI FAST, COMPETENT SERVICE. EASY-IN, EASY OUT. CAR WASH, CASHIER, OUTDOOR WAITING AREA ARE ALL BIG PLUSES. I WOULD NOT GO ANYWHERE ELSE FOR HYUNDAI SERVICE. THANKS More
by jhallaren
Other Employees Tagged: Tom Salin
July 31, 2020
Awesome Service The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! More
by LBFM22
Other Employees Tagged: Colin Simmons, Mike Majors , Tom Salin
July 29, 2020
Great service Been going there for years, have always treated us right. Wouldn't have anyone else work on our Hyundai Santa Fe, they are the best. Been going there for years, have always treated us right. Wouldn't have anyone else work on our Hyundai Santa Fe, they are the best. More
by ADEHN1
July 23, 2020
Friendly atmosphere and good customer service. Thus is my first time dealing with this organization and so far my experience has been great. I have nothing negative to say at this present time. first time dealing with this organization and so far my experience has been great. I have nothing negative to say at this present time. More
by alvalon.whitaker
Other Employees Tagged: George "Skip" Hasenjaeger , Kelly Kuckelman, Joe Panici, Bob Ross
July 20, 2020
GREAT SERVICE ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 10 ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 100% TELL ALL MY FRIEND ND FAMILY AGAIN CAN NOT SAY ENOUGH ABOUT THE SERVICE THANKS More
by JICHA
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
July 15, 2020
Great customer experience at Family. Just needed an oil change and they got me right in. Quick and convenient with no hassle. I will continue to do business at Family. change and they got me right in. Quick and convenient with no hassle. I will continue to do business at Family. More
by Practical car guy
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