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923 Reviews of Michael Kratschmer
July 14, 2020
Service Had a door handle brake off my daughters Elantra sport. Don’t remember the name of the service person that helped me but I have dealt with all of them Had a door handle brake off my daughters Elantra sport. Don’t remember the name of the service person that helped me but I have dealt with all of them at one time or another. While waiting the instillation and a oil change I walked around and it surprised me to see how many people remembered me and asked how I was doing. They picked the perfect name (family) because that’s what I always feel like. More
by trgoes
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, TJ Schmitt, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin
July 13, 2020
Friendly, courteous and professional Family Hyundai does a great job of servicing my needs. They send out service and appointment reminders. Once arriving at the service location, the ser Family Hyundai does a great job of servicing my needs. They send out service and appointment reminders. Once arriving at the service location, the service personnel are friendly, courteous and professional. More
by RPOWELL65
Verified CustomerOther Employees Tagged: Mike Majors
July 12, 2020
Thanks! We had an emergency , Mike was great help. Have Thanks! We had an emergency , Mike was great help. Have not been here in a while because out of town , Treated well, problem solved. Recommend no Thanks! We had an emergency , Mike was great help. Have not been here in a while because out of town , Treated well, problem solved. Recommend not sure which Mike we worked with. More
by DKMEM2000
Other Employees Tagged: Mike Majors
July 01, 2020
car repainted due to defect in paint Mike was very kind. Made sure I had a loner to use. Car was done in a timely manner. very happy with the service. Thank you Mike was very kind. Made sure I had a loner to use. Car was done in a timely manner. very happy with the service. Thank you More
by maugle2324
June 30, 2020
Great service I didn't have an appointment and they were busy but they got my car in and running again, really needed it yesterday and they came through again, Tha I didn't have an appointment and they were busy but they got my car in and running again, really needed it yesterday and they came through again, Thanks Mike, Eric and the whole service staff. More
by Marc D
Other Employees Tagged: Eric Kratschmer
June 29, 2020
Everyone was courteous and friendly. My check engine light came. And although they found nothing wrong, my car did need an update. I have had no issues since. light came. And although they found nothing wrong, my car did need an update. I have had no issues since. More
by tenauk
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 28, 2020
My experience with this dealership's service department was just ok. Nothing I would say blew my socks off but just ok. I wouldn't recommend it to others. It's not worth the travel for me when my local rep was just ok. Nothing I would say blew my socks off but just ok. I wouldn't recommend it to others. It's not worth the travel for me when my local repair shop is more convenient and friendly. More
by DONNABOER1231
June 26, 2020
Always Great Service I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. Great employees. More
by JOHN_PUTZ
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 26, 2020
Great service! They took care of getting new tires for our car. It was completed quickly and expertly. It's nice to drive on new and safe tires again. They took care of getting new tires for our car. It was completed quickly and expertly. It's nice to drive on new and safe tires again. More
by joewachel
Other Employees Tagged: Colin Simmons, TJ Schmitt
June 14, 2020
One visit turned into two I have to have my body work done in two visits because service painted my part the work color. I felt like the dealer should have done something for i I have to have my body work done in two visits because service painted my part the work color. I felt like the dealer should have done something for inconveniencing me for two days and they offered nothing. More
by MSBROCKL
Other Employees Tagged: Mike Majors
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