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923 Reviews of Michael Kratschmer
September 17, 2020
The service was excellent, very helpful went out of their way to work with me. Thank you sincerely Mike! Normal I dont like going but they made it enjoyable experience! their way to work with me. Thank you sincerely Mike! Normal I dont like going but they made it enjoyable experience! More
by MICHAELMILL9530
Verified CustomerOther Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
September 16, 2020
The service is always good at family Hyundai. Must compliment or the fast service getting me in And out with no problem thank you very much compliment or the fast service getting me in And out with no problem thank you very much More
by WYVELL15
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
September 08, 2020
I had another bad experience here. As my other review stated, the customer service and the speed of the work performed is great. However, again, my tires were all inflated to different pressures and it r stated, the customer service and the speed of the work performed is great. However, again, my tires were all inflated to different pressures and it required me to "re-balance" the inflation of the tires when I left the dealer. I also received a maintenance notification in the email informing me that it is time for a fuel additive treatment to my car. It would have been nice if the dealership would let me know this when I was there and just added it while I was getting my oil changed and tires rotated. I still come back because of the lifetime warranty on my car if I keep up with the scheduled maintenance of the car but it really pains me to have a bad experience consistently. More
by Nparadiso
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
August 29, 2020
Exceptional. Very concerned about knowing my needs and fulfilling them. Courteous, prompt, Everyone I came in contact with went above and beyond protocol to make sure that I was satisfied fulfilling them. Courteous, prompt, Everyone I came in contact with went above and beyond protocol to make sure that I was satisfied More
by MALPICAJR63
August 29, 2020
Always courteous . Smiles with their eyes because they have to wear a mask . Listens to our problems and are never judgmental. The servicing of your vehicle is very important to all customers. have to wear a mask . Listens to our problems and are never judgmental. The servicing of your vehicle is very important to all customers. More
by SHIRLEYCASEY10132t
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Casey, Matthew
August 27, 2020
Excellent service today at Family Hyundai! Everyone was friendly, efficient, and professional!!! Drop-off was super easy and my car was ready when promised! Plus, it was as clean as a whistle!!! Great c friendly, efficient, and professional!!! Drop-off was super easy and my car was ready when promised! Plus, it was as clean as a whistle!!! Great care and curtesy were shown! More
by LOU
August 26, 2020
I have purchased multiple cars at Family Hyundai. When you buy a car at Family, you are buying the very best service in the industry! you buy a car at Family, you are buying the very best service in the industry! More
by JOHNTROTTA75
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
August 21, 2020
Everyone was very helpful and the work on my car was done quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! More
by ashleyrogers0228
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Crystal
August 20, 2020
As usual, the family service my vehicle with top notch service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! More
by PKARENPONDER
Other Employees Tagged: Jerry Lacy, Mike Majors , Eric Kratschmer
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