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923 Reviews of Michael Kratschmer
December 02, 2020
Mike made the Hyundai buy back easy and quick. He was cordial, pleasant and professional. I enjoyed working with him on this issue. I look forward to working with him again. cordial, pleasant and professional. I enjoyed working with him on this issue. I look forward to working with him again. More
by POINTOFORIGIN
Verified Customer
November 20, 2020
All was great from when i pulled my car in the service area. Excellent service and waiting time. Recalls were fixed, car was washed and I was back home. area. Excellent service and waiting time. Recalls were fixed, car was washed and I was back home. More
by nelliea
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
November 18, 2020
It was ok. I went to Family Hyundai because I am totally dissatisfied with World Hyundai’s service center in Matteson. I was disappointed that Family didn’t honor World’s promise of free oil changes and car dissatisfied with World Hyundai’s service center in Matteson. I was disappointed that Family didn’t honor World’s promise of free oil changes and car washes and paid $45 just so I wouldn’t have to go back to World. More
by sunchaser1203
November 08, 2020
Service was quick and efficient. They were honest and kept me updated throughout the process. I would recommend family Hyundai to anyone to service their cars. kept me updated throughout the process. I would recommend family Hyundai to anyone to service their cars. More
by davesoto86@yahoo.com
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
November 08, 2020
Engine was covered under goodwill. Car was returned with the alignment off, the interior was dirty inside with candy wrappers/leaves and a missing body plug Lacking communication from services end. the alignment off, the interior was dirty inside with candy wrappers/leaves and a missing body plug Lacking communication from services end. More
by ADAMPALYS
November 05, 2020
had oil change done it was very easy to set up appointment the friendly service people from start to finish was fantastic keep up the good work appointment the friendly service people from start to finish was fantastic keep up the good work More
by TAD.D
Other Employees Tagged: Colin Simmons, TJ Schmitt
October 28, 2020
The excellent service I receive is the reason I have bought my last 5 cars from Family Hyundai. They always ONLY do what you ask and completely go thru my car and ASK about other needed repairs.. bought my last 5 cars from Family Hyundai. They always ONLY do what you ask and completely go thru my car and ASK about other needed repairs.. They tell me what i need and what can wait.. Family Hyundai services my car to keep me and my family safe. More
by JELANGWELL
Other Employees Tagged: Colin Simmons, George "Skip" Hasenjaeger, TJ Schmitt, Mike Majors , Eric Kratschmer, Bob Ross, Tom Salin
October 27, 2020
As Always.They are respectful and responsible.They As Always. They are respectful and responsible. They listened to my problem and fixed my car. Both front lights were replaced. Car was washed. As Always. They are respectful and responsible. They listened to my problem and fixed my car. Both front lights were replaced. Car was washed. Everything was done in a reasonable amount of time. . Mrs.Mary Rake More
by MARYRAKE823
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