Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 85

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

December 29, 2020

Dealership Rating
Employee Rating

Came in for a recall repair and the staff at this dealer was great. I was in and out in less than an hour. Yay! More

by leflar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Dec 29, 2020

Family Hyundai responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 28, 2020

Dealership Rating
Employee Rating

I didn’t expect a free oil change but I got one! I was very thankful and pleasantly surprised when I picked up my car. More

by LIV1594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Dec 28, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

December 27, 2020

Dealership Rating
Employee Rating

Family Hyundai always provide me with exceptional service. The service performed on my vehicle was fast and efficient. The employees that work in the service department are always friendly and ver More

by plparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 26, 2020

Dealership Rating
Employee Rating

FamilyHyundai is the best place for me to get my car serviced the fast efficient and and friendlyI love the attention it to give to their customers More

by COBBS.BARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Dec 28, 2020

Family Hyundai responded

Thanks, Barbara, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 23, 2020

Dealership Rating
Employee Rating

Got there appointment was on time no waiting and got the truck serviced within hour They also washed my truck and cleaned tires. Definitely will be back More

by MROCHE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Dec 23, 2020

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

December 23, 2020

Dealership Rating
Employee Rating

I want to thank the staff for their kindness during the time I had my car there. All the staff was kind and considerate. Thank you Hyundai staff for all your hard work. More

by JEANBOG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Fred

Dec 23, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 17, 2020

Dealership Rating
Employee Rating

Everyone is attentive , very polite a pleasure to do business with. Service was done on my Tuscan very happy. Everything was done in a fast , and very efficient manner. Thanks Again. More

by DEBELLA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Dec 18, 2020

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2020

Dealership Rating
Employee Rating

I was greeted and service was done in a timely manner. Service was discussed prior as well as pricing. No surprises. Great and friendly service More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2020

Family Hyundai responded

Thank you for your very kind review, Lisa! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 08, 2020

Dealership Rating
Employee Rating

From start to finish everything I mean everything was great. Very good customer service from the people answering the phone to the roadside service. The repair of my car to the return of my Genesis was g More

by CHORNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Dec 08, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 04, 2020

Dealership Rating
Employee Rating

It sucks the vehicles aren’t washed properly or dried. It was extremely dusty still. Especially after an service I’d think a better wash would of occurred. More

by taswas92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 21, 2020

Family Hyundai responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

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