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923 Reviews of Michael Kratschmer
July 08, 2022
They sold me a new car that was used which affected my warranty. The staff did not seem knowledgeable and management wouldn’t help repair my backup camera which should be covered by my warranty. Took almo warranty. The staff did not seem knowledgeable and management wouldn’t help repair my backup camera which should be covered by my warranty. Took almost 4wks to get the appointment for my ABS recall which seems to have affected the warranty??! I purchased it on 11/24/17 so how is the warranty expired?? Very upsetting for sure! More
by Vickie
Verified CustomerOther Employees Tagged: Mark Holder, Mike Majors
July 06, 2022
Very helpful employees and quick response to all my questions. Would definitely refer friends and family. questions. Would definitely refer friends and family. More
by SHELLY8
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
July 03, 2022
It took 2 1/2 months to get an appointment to have my car looked at for noise it’s been making almost since I got it once again they said there was nothing wrong with it and there definitely is something wro looked at for noise it’s been making almost since I got it once again they said there was nothing wrong with it and there definitely is something wrong. I’m so tired of the mechanics here not diagnosing and not looking for the problem I told them specifically what it does and when it does it and they didn’t do what they needed to do to hear the noise. This car is a lemon since I bought it with so many things wrong with it and the mechanics and the people they are don’t care to help you I will never buy another Hyundai for as long as I live because the service is awful More
by Marnie828
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
July 03, 2022
Very friendly and clean and the service is always good, my mother has been going to Family Hyundai since 2007 and I referred my mother in-law my mother has been going to Family Hyundai since 2007 and I referred my mother in-law More
by RFJORDON
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors, Scott Lupo , Larry Edwards, Eric Kratschmer, Joe Panici, Tom Salin
July 02, 2022
This is a very good dealer ship very Understanding Very polite Very understanding of all of my needs Very polite Very understanding of all of my needs More
by MILLSALVIN
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 30, 2022
AWESOME EXPERIENCE AS USUAL. MIKE K TREATED ME VERY WELL AND WAS ABLE TO SERVICE MY VEHICLE IN RECORD TIME. i COULD NOT ASK FOR BETTER SERVICE....... FAMILY HYUNDAI REALLY TREATS MIKE K TREATED ME VERY WELL AND WAS ABLE TO SERVICE MY VEHICLE IN RECORD TIME. i COULD NOT ASK FOR BETTER SERVICE....... FAMILY HYUNDAI REALLY TREATS YOU LIKE FAMILY !! More
by coolstuff91
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 23, 2022
Great service caring. On time. Concern. Frienly good knowledge gifted. Hard working good prices clean On time. Concern. Frienly good knowledge gifted. Hard working good prices clean More
by hortong.051
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 22, 2022
They were very professional and very nice with there customer service. They kept me updated with everything that was going with my vehicle. customer service. They kept me updated with everything that was going with my vehicle. More
by Alex
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 22, 2022
I needed an oil change. I didnt have an appointment, so I dropped my car off and told them to call me when it was ready. It was done in a couple of hours even though they lo I didnt have an appointment, so I dropped my car off and told them to call me when it was ready. It was done in a couple of hours even though they looked very busy. More
by Jbogdal
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