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923 Reviews of Michael Kratschmer
June 21, 2022
Fast efficient polite. Great service. Would recommend to family and friends. Make sure to schedule far out because they can get busy Great service. Would recommend to family and friends. Make sure to schedule far out because they can get busy More
by Ferlaylajr
Verified CustomerOther Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 18, 2022
Crystal helped me. She was awesome!!! Got me right in!! Trying to figure out if I have a gas consumption problem!!! She is so friendly and so helpful! She was awesome!!! Got me right in!! Trying to figure out if I have a gas consumption problem!!! She is so friendly and so helpful! More
by TWINSMOM_2000
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 17, 2022
I had to wait long for my service although I was previously told that genesis would be serviced first due to it being their luxury brand. That was clearly a lie. This is the only luxury car dealers previously told that genesis would be serviced first due to it being their luxury brand. That was clearly a lie. This is the only luxury car dealership that does not make its customers feel like luxury. More
by LASHONDA
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 16, 2022
Michael listened to my concern and although my problem was unidentified. He listened and treated me with the utmost respect and explained that if the problem persists to come back and they are willing to was unidentified. He listened and treated me with the utmost respect and explained that if the problem persists to come back and they are willing to continue testing my vehicle. Cars never act up when they are in the shop. More
by epereznunez
June 10, 2022
Mike is a gem. You need more like him. It is very difficult to get someone in service on the phone to make an appointment and leaving a message is pointless. No You need more like him. It is very difficult to get someone in service on the phone to make an appointment and leaving a message is pointless. No one calls back and sometimes the v m is full. More
by PJFARINELLA
Other Employees Tagged: Mike Majors , One of the Mikes in service dept.
June 10, 2022
I have been going to family Hyundia for over twenty years customer service is great the wait is not long I always feel comfortable family Hyundia is like family customer service is great the wait is not long I always feel comfortable family Hyundia is like family More
by SHELIAECHOLS
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Al
June 08, 2022
Fast and efficient service! Love my Hyundai! Mike and all the service people were very helpful Love my Hyundai! Mike and all the service people were very helpful More
by ISLANDNUGARUS
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 08, 2022
This is a really really good Service and they are really respectful and the best dealer in Illinois. respectful and the best dealer in Illinois. More
by Aymanalhussan
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
June 07, 2022
Family. Hyundai is an excellent place to do car business the front office The back office service needs a little bit more tweaking other than that I highly r Hyundai is an excellent place to do car business the front office The back office service needs a little bit more tweaking other than that I highly recommend it Family. Hyundai More
by SUKALDANIEL
Other Employees Tagged: Graham Watson, Kristi Feinberg, Colin Simmons, Al Pellizzeri, TJ Schmitt , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin
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