Michael Kratschmer | Page 50

Came in to take care of recall and oil change which I scheduled months in advance only to be told they didn't have the parts. A simple email or phone call could have fixed this, and then I could have com scheduled months in advance only to be told they didn't have the parts. A simple email or phone call could have fixed this, and then I could have come in for my oil change much sooner More

by K.ALI Verified Customer Verified Customer

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Lack of communication, lack of accountability, very poor customer service, management doesn't follow through, can NOT reach service/maintenance via phone call. customer service, management doesn't follow through, can NOT reach service/maintenance via phone call. More

by Alex S. Verified Customer Verified Customer

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Very quick fix of my recall. They then washed my car but did not dry it off which caused water spots. Would have preferred to at least have it dried off. Other than that, a very They then washed my car but did not dry it off which caused water spots. Would have preferred to at least have it dried off. Other than that, a very pleasant visit. They even checked if it had warranty left because I bought it used in April. It did. We bought our first Hyundai in 2001 and, if I outlive this one, I will surely get another one. More

by Kaisaflat2 Verified Customer Verified Customer

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Everyone is very friendly and helpful. I like the fact that I can drop off in the am and then get a ride to work. I like the fact that I can drop off in the am and then get a ride to work. More

by LAKE Verified Customer Verified Customer

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Anything I need from a dealership is taken care of. Matt is great in Service. We just bought a new Palisade. We love it! Matt is great in Service. We just bought a new Palisade. We love it! More

by MBABOVAC Verified Customer Verified Customer

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Great work. Good fair pricing. Helpful staff. Close to home. But I do have trouble scheduling on line. Always have to call for appointments. Which is fine Good fair pricing. Helpful staff. Close to home. But I do have trouble scheduling on line. Always have to call for appointments. Which is fine. Rather talk to a real person. More

by MARVELMOM Verified Customer Verified Customer

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They need more help. Over six weeks to get an oil change.they need to enlarge the service area. Over six weeks to get an oil change.they need to enlarge the service area. More

by HAWK.1954 Verified Customer Verified Customer

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Excellent customer service the majority of the time and the warm welcoming atmosphere. Great work. the warm welcoming atmosphere. Great work. More

by Lovell Jackson Verified Customer Verified Customer

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The service department was great to work with. They had to order a part for me, and once it arrived I dropped my car and they had the repair done that morning. Would recommend. They had to order a part for me, and once it arrived I dropped my car and they had the repair done that morning. Would recommend. More

by xx Verified Customer Verified Customer

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Always good service and good people to deal with. My two vehicles are taken care of. My two vehicles are taken care of. More

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